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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎01-03-2021 08:07 PM

HP Recommended
Product: HP ZCentral Remote Boost Receiver
Operating System: macOS 10.14 Mojave

Hello,

 

I'm using a Macbook (Mojave 10.14.5) receiver (version 20.1.0.26348) connecting to a Windows 10 sender (20.1.0.26348). When pressing the tilde key ~ the output is | 

 

How can I resolve this please?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-06-2021 11:00 AM

HP Recommended

This issue is being looked into, but in the meantime, I want to see if this helps you out.

 

Your rgreceiverconfig file should be located at /Library/Application Support/HP/rgreceiverconfig

 

1.Close the receiver

2.Edit the rgreceiverconfig file

3.Add the property Rgreceiver.KeyboardMapMode=1 

4.Save it, and restart the Receiver

 

I am an HP employee.

View solution in original post

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3 REPLIES 3

‎01-05-2021 10:15 AM

HP Recommended

Let me see if I can reproduce the issue.

I am an HP employee.
Was this reply helpful? Yes No

‎01-06-2021 11:00 AM

HP Recommended

This issue is being looked into, but in the meantime, I want to see if this helps you out.

 

Your rgreceiverconfig file should be located at /Library/Application Support/HP/rgreceiverconfig

 

1.Close the receiver

2.Edit the rgreceiverconfig file

3.Add the property Rgreceiver.KeyboardMapMode=1 

4.Save it, and restart the Receiver

 

I am an HP employee.
Was this reply helpful? Yes No

‎01-07-2021 01:02 PM

HP Recommended

That worked! Thank you very much Kelly

Was this reply helpful? Yes No
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