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‎07-05-2020 07:56 PM

HP Recommended
Product: Photosmart C6180
Operating System: Other

My yellow ink is empty . I need to print black n white but it cannot printing what can I do .can anybody help ?

1 REPLY 1

‎07-08-2020 08:06 AM

HP Recommended

@Photosmart3, Welcome to HP Support Community!

 

Your printer is designed to print only when all ink cartridges have ink. Some ink from all the ink cartridges is used in periodic servicing tasks. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.

 

Refer to this document to get more information regarding the same.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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