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‎10-05-2021 08:56 AM

HP Recommended
Product: HP z820
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I find many articles that say Wacom tablets work with zCentral Remote Boost, and I can confirm, however the icon is a white pixel that is very hard to see. Through other threads we've tried disabling Windows Ink, but the issue persists. Are there any drivers or versions of zCentral Remote Boost that have solved this display issue? Are there other tablets that work better?

1 REPLY 1

‎10-25-2021 03:37 PM

HP Recommended

The current Wacom solution depends on Windows Ink.  However, there is a Windows setting that allow you to "Let me use my pen as a mouse in some desktop apps".  It is under Devices > Pen & Windows Ink settings.  Drivers should only be loaded on the receiver for Wacom.  Make sure you are not remoting the Wacom device.  If you could provide me with the application(s) you are seeing this with, what tablet you are using, I could look into this.  

 

In the user guide, this is mentioned under Windows Sender:

When using the pen for input on the sender, the cursor is often displayed as as small dot. This is expected
behavior.

I am an HP employee.
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