Showing results for 
Search instead for 
Did you mean: 
New member
3 1 0 0
Message 1 of 2
Flag Post

Nvidia quadro driver update fix?

HP Recommended
hp remote graphic sender
Microsoft Windows 10 (64-bit)

Hi i am just wondering when the hp rgs software will support the newest quadro driver.  I use adobe premiere cc2019 that requires the nvidia driver to be up to date for optimal performance, but unfortunately a few weeks back realized that the new quadro driver 411.95 does not allow my reciever to connect to the sender.  this is a huge problem for me, please let me know if there are any plans to fix this.



update:  out of nowhere the reciever connected to the sender finally with the newest update.... not sure what changed in my environment but i tried to delete this thread but dont see an option to.  

Level 7
Level 7
541 534 41 51
Message 2 of 2
Flag Post
HP Recommended

What version of RGS are you using on your sender and receiver?  Since you have updated your NVIDIA driver, please try uninstalling and reinstalling RGS, on the sender, make sure to delete the user settings.  What graphic card did you do the update on?  Are you getting any connection errors?

I work on the behalf of HP.

I am an HP employee.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation