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02-25-2019 04:33 AM - edited 02-25-2019 06:21 AM
Hello,
I installed RGS server 7.6 on my Linux server, and RGS receiver on my Win 10 pc.
The licence is the one provided by HP on it's site, it looks like
FEATURE RGS_Trial HPQ 2099.1231 24-apr-2019 uncounted HOSTID=ANY \ NOTICE="License Number = J2AYAGJUYCA2 " SIGN="09F7 D9E1 5574 \ bla bla\ E7A0 0B1A 3ACD"
I edit the file to make the licence work with flexlm (adding SERVER, VENDOR USE_SERVER lines).
Flexlm is happy with that.
My concern is when the receiver connects to the sender,
I got some errors 'No such feature exists" in the RGS mlog file, for RGS_Preload, RGS_General, RGS_HDI)
Then for RGS_Trial i got "system clock has been set back".
I checked Internet, i found records regarding BIOS date, i don't see strange things there.
I also have no file in the futur (i found none !).
The display inside the receiver is in 640x460 with a big label displayed on the screen 😞
Any clue ?
thanks for your help
marc
02-27-2019 01:57 PM
Are you trying to set up a Linux RGS floating license server? If you are doing a single sender and receiver connection, you do not need to modify the license. Trial license should work on any hardware. RGS does have a utility called RGSbugreport which is helpful when trying to figure out issues. You would want to make sure your sender and receiver are in DEBUG mode. I have attached my documentation on the RGSbugreport. We do offer different RGS versions for Linux, you don't mention what version of Linux you are using. Is your server headless or does it have monitors attached? Can you provide me with a screenshot of "big label" displayed on screen. Happy to help, just need more details.
I work on the behalf of HP.
02-28-2019 03:55 AM
Thank you for your support Kelly.
I don't know how to upload a tgz file genrerated by your tool 😞
although here is the rgs.log file, with debug messages
02-28-19 11:06:28 8530(2105821504) INFO - ##################################################### 02-28-19 11:06:28 8530(2105821504) INFO - # 02-28-19 11:06:28 8530(2105821504) INFO - # HP Remote Graphics Sender 02-28-19 11:06:28 8530(2105821504) INFO - # Version: 7.6.0.18584 02-28-19 11:06:28 8530(2105821504) INFO - # Build Date: Dec 18 2018 02-28-19 11:06:28 8530(2105821504) INFO - # License Version Date: 2014.0401 02-28-19 11:06:28 8530(2105821504) INFO - # 02-28-19 11:06:28 8530(2105821504) INFO - ##################################################### 02-28-19 11:06:28 8530(2105821504) INFO - Model : BullSequana X410-E5 02-28-19 11:06:28 8530(2105821504) INFO - Serial number : 02-28-19 11:06:28 8530(2105821504) INFO - BIOS UUID : 00000000000000000000ac1f6b407c60 02-28-19 11:06:28 8530(2105821504) INFO - Number of Cores : 32 02-28-19 11:06:28 8530(2105821504) INFO - Is HP System : 0 02-28-19 11:06:28 8530(2105821504) INFO - Is VDI : 0 02-28-19 11:06:28 8530(2105821504) INFO - Is Touch Enabled : 0 02-28-19 11:06:28 8530(2105821504) INFO - Graphic Adapters : Unknown 02-28-19 11:06:28 8530(2105821504) INFO - OSVersionString : CentOS Linux release 7.3.1611 (Core) 02-28-19 11:06:28 8530(2105821504) INFO - Hostname : machine14 02-28-19 11:06:28 8530(2105821504) INFO - Is RedHat : 1 02-28-19 11:06:28 8530(2105821504) INFO - Is Gnome Running : 0 02-28-19 11:06:28 8530(2105821504) INFO - Is Gnome SSaver : 0 02-28-19 11:06:28 8530(2105821504) INFO - Application::processCommandLine - DISPLAY: DISPLAY=:0 02-28-19 11:06:28 8530(2105821504) DEBUG - Application::setupIcePropertiesAfterCommunicator - ssl -h 0.0.0.0 -p 42966 -t 30000 02-28-19 11:06:28 8530(2105821504) DEBUG - Application::setupIcePropertiesAfterCommunicator - livessl -h 0.0.0.0 -p 42966 -t 30000 02-28-19 11:06:28 8530(2105821504) DEBUG - Application::setupIcePropertiesAfterCommunicator - Sender is listening on interface: 0.0.0.0 02-28-19 11:06:28 8530(2105821504) DEBUG - Application::run - SSL adapter created 02-28-19 11:06:28 8530(2105821504) DEBUG - Application::run - LiveUDP adapter created 02-28-19 11:06:28 8530(2105821504) DEBUG - HprVirtualDisplay::X11RemoteGraphicsExt::registerX11Display - m_x11display = 0 02-28-19 11:06:28 8530(2105821504) DEBUG - HprVirtualDisplay::X11RemoteGraphicsExt::ConnectRge - Connected to RGE on socket /var/opt/hpremote/rgsender/sockets/rgsender-rge:0 02-28-19 11:06:28 8530(2105821504) DEBUG - Application::doLinuxInit - Register CtrlC handler = 8530 02-28-19 11:06:28 8530(2105821504) DEBUG - FloorControlManager::setRequestFloorControlTime( 500 ) 02-28-19 11:06:28 8530(2105821504) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 640x480 02-28-19 11:06:28 8530(2105821504) DEBUG - SystemFeatureManager::start 02-28-19 11:06:28 8530(2105821504) DEBUG - RegistrationManager::start 02-28-19 11:06:28 8530(2105821504) DEBUG - SenderSystem::createPenSystem: Creating pen library. 02-28-19 11:06:28 8530(2105821504) DEBUG - SenderPenSystem::ctor 02-28-19 11:06:28 8530(2105821504) DEBUG - Application::run - Sender system created 02-28-19 11:06:28 8530(2105821504) INFO - LinConsoleState::initLogonState - a logged on user was not found, using: ROOT 02-28-19 11:06:28 8530(2105821504) DEBUG - PluginControllerCore::startPlugins: plugin response timeout configured as 10000 milliseconds 02-28-19 11:06:28 8530(1566463744) DEBUG - SenderSessionManager::ScrubThread::run - Thread start 02-28-19 11:06:28 8530(1558071040) DEBUG - ResetVirtualDisplay::run - Thread start 02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSessionManager::isAnonymousConnectionEnabled isEasySignOnEnabled = 0 02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSecurityContextRouter::getUnixAuthenticationMethods isAnonymousConnectionEnabled() returned false 02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSecurityContextRouter::TransmitReceiverVersion - m_receiverVersion is: 7.6.0.18584 02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::TransmitReceiverSyncString - Receiver SyncString is: UpoFuJRiU3BSip7 02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::doOpenContext - Refreshing ICE Endpoints 02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::doOpenContext - isMediaStreamConnected value: 0 02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::doOpenContext - isLegacyReceiver value: 0 02-28-19 11:06:29 8530(1618970368) DEBUG - IceProxyBuilder::getRemoteIpAddressFromConnection: remoteIpAddress: 10.200.36.220 02-28-19 11:06:29 8530(1618970368) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32 02-28-19 11:06:29 8530(1618970368) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32 02-28-19 11:06:29 8530(1618970368) INFO - ReceiverDetails::isMatchFound - allowing connection via subnetmasking to IP address 10.200.36.220 02-28-19 11:06:29 8530(1618970368) DEBUG - ReceiverDetails::~ReceiverDetails - dtor called 02-28-19 11:06:29 8530(1618970368) DEBUG - SessionList::add: id D96928A4-EFD3-4D46-8817-7910F5EB2152 02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::doOpenContext - Opened context (D96928A4-EFD3-4D46-8817-7910F5EB2152) 02-28-19 11:06:29 8530(1635755776) DEBUG - SenderSecurityContext::registerReceiver - the receiver proxy is registered 02-28-19 11:06:29 8530(1635755776) DEBUG - SenderSecurityContextRouter::registerReceiver - Registered receiver: (D96928A4-EFD3-4D46-8817-7910F5EB2152) 02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSecurityContextRouter::CloseContext - Attempting context closure of: (D96928A4-EFD3-4D46-8817-7910F5EB2152) 02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSecurityContext::CloseContext - Closing context (D96928A4-EFD3-4D46-8817-7910F5EB2152) 02-28-19 11:06:29 8530(1627363072) DEBUG - SenderSessionManager::removeSession - removing (D96928A4-EFD3-4D46-8817-7910F5EB2152) 02-28-19 11:06:29 8530(1627363072) DEBUG - SessionList::remove: id D96928A4-EFD3-4D46-8817-7910F5EB2152 02-28-19 11:06:29 8530(1627363072) DEBUG - SessionList::remove finished 02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::doOpenContext - Refreshing ICE Endpoints 02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::doOpenContext - isMediaStreamConnected value: 0 02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::doOpenContext - isLegacyReceiver value: 0 02-28-19 11:06:29 8530(1644148480) DEBUG - IceProxyBuilder::getRemoteIpAddressFromConnection: remoteIpAddress: 10.200.36.220 02-28-19 11:06:29 8530(1644148480) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32 02-28-19 11:06:29 8530(1644148480) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32 02-28-19 11:06:29 8530(1644148480) INFO - ReceiverDetails::isMatchFound - allowing connection via subnetmasking to IP address 10.200.36.220 02-28-19 11:06:29 8530(1644148480) DEBUG - ReceiverDetails::~ReceiverDetails - dtor called 02-28-19 11:06:29 8530(1644148480) DEBUG - SessionList::add: id 15FAF031-86A9-43A0-BA00-C6E863DEA152 02-28-19 11:06:29 8530(1644148480) DEBUG - SenderSecurityContextRouter::doOpenContext - Opened context (15FAF031-86A9-43A0-BA00-C6E863DEA152) 02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContext::registerReceiver - the receiver proxy is registered 02-28-19 11:06:29 8530(1618970368) DEBUG - SenderSecurityContextRouter::registerReceiver - Registered receiver: (15FAF031-86A9-43A0-BA00-C6E863DEA152) 02-28-19 11:06:34 8530(1635755776) DEBUG - SenderSecurityContextRouter::authenticatePam_async - Asynchronous PAM Authentication Complete for: (15FAF031-86A9-43A0-BA00-C6E863DEA152) 02-28-19 11:06:35 8530(1073739520) DEBUG - UnixSenderSecurityContext::authenticatePam::run - userName = mlemeur 02-28-19 11:06:35 8530(1073739520) DEBUG - UserCredentials::setUsername - username = mlemeur 02-28-19 11:06:35 8530(1627363072) DEBUG - SenderSecurityContextRouter::enableStaticPort - Static port enabled for connection: (15FAF031-86A9-43A0-BA00-C6E863DEA152) 02-28-19 11:06:35 8530(1635755776) DEBUG - SenderSessionManager::isOwner - User name = mlemeur is not owner because no one is logged in. 02-28-19 11:06:35 8530(1635755776) DEBUG - SenderSecurityContext::authorize_async() starting 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::run - Thread start 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::Authorize - No one is logged in, authorize the connection. 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::run - returnStatus: OK 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::isOwner - User name = mlemeur is not owner because no one is logged in. 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::disconnectReceiver 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::isLegacyReceiverWithMediaStreamSessionActive - isMediaStreamConnected value: 0 02-28-19 11:06:35 8530(1073739520) INFO - SenderSessionManager::getReceiverRgsVersionString - RGS Receiver version: 7.6.0.18584 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::isLegacyReceiverWithMediaStreamSessionActive - isLegacyReceiver value: 0 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSecurityContext::AuthorizeThread::run - createSenderProxy 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::createSenderProxy(): Creating sender proxy on ssl 02-28-19 11:06:35 8530(1073739520) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14 02-28-19 11:06:35 8530(1073739520) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderImpl::create, ID: 15FAF031-86A9-43A0-BA00-C6E863DEA152 02-28-19 11:06:35 8530(1073739520) DEBUG - ThreadedEncoder::ThreadedEncoder - using 16 threads 02-28-19 11:06:35 8530(1073739520) DEBUG - ThreadedEncoder::ThreadedEncoder - using codec HP3 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderImpl::createSenderDisplay(): added object ISenderDisplayIntf to adapter:Sender 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderImpl::createCodec(): added object ICodecIntf to adapter:Sender 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderImpl::createSenderLens(): added object IceSenderLens to adapter:Sender 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::createSenderProxy(): adding SenderImpl to ssl adapter 02-28-19 11:06:35 8530(1073739520) DEBUG - SessionList::assignSender: id 15FAF031-86A9-43A0-BA00-C6E863DEA152 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::ScrubThread::startScrubbing 02-28-19 11:06:35 8530(1073739520) DEBUG - BlankScreenAndBlockInputFactory::createBlankScreenAndBlockInput: Instanced X11BlankScreenAndBlockInput 02-28-19 11:06:35 8530(1073739520) DEBUG - X11BlankScreenAndBlockInput::slotStopBlanking 02-28-19 11:06:35 8530(1073739520) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Preload 02-28-19 11:06:35 8530(1073739520) INFO - FlexLicenseBase::checkoutFeature() for RGS_Preload failed 02-28-19 11:06:35 8530(1073739520) ERROR - No such feature exists. Feature: RGS_Preload License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-5,147 02-28-19 11:06:35 8530(1073739520) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_General 02-28-19 11:06:35 8530(1073739520) INFO - FlexLicenseBase::checkoutFeature() for RGS_General failed 02-28-19 11:06:35 8530(1073739520) ERROR - No such feature exists. Feature: RGS_General License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-5,147 02-28-19 11:06:35 8530(1073739520) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_HDI 02-28-19 11:06:35 8530(1073739520) INFO - FlexLicenseBase::checkoutFeature() for RGS_HDI failed 02-28-19 11:06:35 8530(1073739520) ERROR - No such feature exists. Feature: RGS_HDI License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-5,147 02-28-19 11:06:35 8530(1073739520) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Trial 02-28-19 11:06:35 8530(1073739520) INFO - FlexLicenseBase::checkoutFeature() for RGS_Trial failed 02-28-19 11:06:35 8530(1073739520) ERROR - System clock has been set back. Feature: RGS_Trial License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-88,309 02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 640x480 02-28-19 11:06:35 8530(1073739520) INFO - VirtualDisplayHolder::resetVirtualDisplay: create Null virtual display, remove old virtual display 02-28-19 11:06:35 8530(1073739520) INFO - ChangeListVirtualDisplay::isSupported - Backing store or Composite are enabled, ChangeList display model is not available 02-28-19 11:06:35 8530(1073739520) DEBUG - ChangeListVirtualDisplay::isSupported - backingStore != NotUseful: 1, Save Unders: 0, Composite: 1 02-28-19 11:06:35 8530(1073739520) INFO - ChangeListVirtualDisplay::isSupported - Backing store or Composite are enabled, ChangeList display model is not available 02-28-19 11:06:35 8530(1073739520) DEBUG - ChangeListVirtualDisplay::isSupported - backingStore != NotUseful: 1, Save Unders: 0, Composite: 1 02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[WDD] is NOT supported 02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[NvFBC] is NOT supported 02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[DX10] is NOT supported 02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[ChangeList] is NOT supported 02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[Comparitron] is supported 02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplayFactory::printSupportedTypes - VirtualDisplayFactory[NULL] is supported 02-28-19 11:06:35 8530(1073739520) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 640x480 02-28-19 11:06:35 8530(4219463424) DEBUG - ComparitronPhysicalDisplay::computeUpdates - bitmap Alloc wxh = 640x480 02-28-19 11:06:35 8530(4219463424) DEBUG - ComparitronPhysicalDisplay::createBitmap - Using X11RgeSharedBitmap 02-28-19 11:06:35 8530(1073739520) INFO - LinuxSenderCursorFactory::createCursor - Using XFixesCursor. 02-28-19 11:06:35 8530(4219463424) DEBUG - ComparitronPhysicalDisplay::createBitmap - Using X11RgeSharedBitmap 02-28-19 11:06:35 8530(1073739520) INFO - VirtualDisplayHolder::resetVirtualDisplay: create SoftwareComparitron virtual display, remove old virtual display 02-28-19 11:06:35 8530(1073739520) INFO - VirtualDisplayHolder::handleDisplayTransition - created SoftwareComparitron virtual display 02-28-19 11:06:35 8530(1073739520) DEBUG - SenderSessionManager::reportConnectionStatus emit NoPrimary 02-28-19 11:06:35 8530(1073739520) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout 02-28-19 11:06:35 8530(1073739520) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout - NOT stopping. m_isRgsLoginActive==false 02-28-19 11:06:35 8530(1644148480) DEBUG - SenderImpl::registerReceiver: live id is 9F0FF378-58BD-4D0D-AFF1-E5DA73B12152 02-28-19 11:06:35 8530(1644148480) DEBUG - SenderImpl::registerReceiver: identity is 8e8e6d40-60bf-4572-94ff-8bfe03fd9009 02-28-19 11:06:35 8530(1644148480) DEBUG - SenderDisplayImpl::start - start the screen update thread 02-28-19 11:06:35 8530(1644148480) DEBUG - SenderDisplayImpl::start - start the cursor update thread 02-28-19 11:06:35 8530(1073739520) DEBUG - ScreenUpdateThread::run - Thread start 02-28-19 11:06:35 8530(4202678016) DEBUG - CursorUpdateThread::run - Thread start 02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::getDisplayIntf: 9BF0B8A9-38DC-4BBB-9F1A-00B47592A152 Sender 02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::getProxy: proxy argument: 9BF0B8A9-38DC-4BBB-9F1A-00B47592A152 -t -e 1.0:ssl -h 172.30.1.14 -p 42966 -t 30000:ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:35 8530(1627363072) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14 02-28-19 11:06:35 8530(1627363072) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::getDisplayIntf: displayIntf 9BF0B8A9-38DC-4BBB-9F1A-00B47592A152 -t -e 1.0:ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:35 8530(1635755776) INFO - PutImageSupportedCallback: Receiver supports putImageUpdate 02-28-19 11:06:35 8530(1618970368) DEBUG - SenderImpl::getProxy: proxy argument: EA5C9930-B27E-42B1-AAC9-E1901E20A152 -t -e 1.0:ssl -h 172.30.1.14 -p 42966 -t 30000:ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:35 8530(1618970368) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14 02-28-19 11:06:35 8530(1618970368) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::createStreamControl - isCollabMode: 0 02-28-19 11:06:35 8530(1627363072) DEBUG - SenderImpl::createTCPStreamControl - adapter: Sender 02-28-19 11:06:35 8530(1627363072) DEBUG - MediaFacade::ctor - adapter: Sender 02-28-19 11:06:35 8530(1627363072) DEBUG - StreamControl::registerObserver 02-28-19 11:06:35 8530(1627363072) DEBUG - MediaFacade::createStreamControlProxy - adapter: Sender 02-28-19 11:06:35 8530(1627363072) DEBUG - MediaFacade::createStreamControlProxy: mapping stream control, sender [85500E01-0ECB-43AA-8D7C-FA6E1A662152, 15FAF031-86A9-43A0-BA00-C6E863DEA152] 02-28-19 11:06:35 8530(1644148480) INFO - FeatureRegistration::FeatureRegistration no global registration file. 02-28-19 11:06:35 8530(1635755776) DEBUG - SenderImpl::getRgsLicense successfullyCheckedOutLicenseFeatureName: None 02-28-19 11:06:35 8530(1627363072) DEBUG - SystemFeatureManager::getFeaturesRequiringRegistration - HPVelocity H264 Info 02-28-19 11:06:35 8530(1635755776) DEBUG - HPVelocityFeature::getIsEnabled - true 02-28-19 11:06:35 8530(1635755776) DEBUG - SystemFeatureManager::getEnabledFeatures - HPVelocity H264 Info 02-28-19 11:06:35 8530(1644148480) DEBUG - FeatureRegistration::isFeatureRegistered: bios uuid 00000000000000000000ac1f6b407c60 02-28-19 11:06:35 8530(1644148480) INFO - FeatureRegistration::isFeatureRegistered: no valid registration file. 02-28-19 11:06:35 8530(1618970368) DEBUG - SenderImpl::getTransportCapabilities - returning transportype:liveudp;transporttype:tcp; 02-28-19 11:06:35 8530(1618970368) DEBUG - SenderImpl::getSenderDeviceFactory 02-28-19 11:06:35 8530(1618970368) DEBUG - SenderImpl::getProxy: proxy argument: 2DDE816B-801C-4243-A53E-970A1EE72152 -o -s -e 1.0:ssl -h 172.30.1.14 -p 42966 -t 30000:ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:35 8530(1618970368) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14 02-28-19 11:06:35 8530(1618970368) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:35 8530(1644148480) DEBUG - StreamControl::getCapabilities - Ice current=85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:06:35 8530(1644148480) DEBUG - SenderPlatformInterrogatorBase::getCapabilities - NC2 enabled 02-28-19 11:06:36 8530(1644148480) DEBUG - LinuxSenderInterrogator::isGridEncodeSupported: Checking support for 0 displays 02-28-19 11:06:36 8530(1644148480) DEBUG - SenderPlatformInterrogatorBase::getH264Capabilities - CPU enabled 02-28-19 11:06:36 8530(1618970368) DEBUG - StreamControl::getCapabilities - Ice current=85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:06:36 8530(1618970368) DEBUG - SenderPlatformInterrogatorBase::getCapabilities - NC2 enabled 02-28-19 11:06:36 8530(1618970368) DEBUG - LinuxSenderInterrogator::isGridEncodeSupported: Checking support for 0 displays 02-28-19 11:06:36 8530(1618970368) DEBUG - SenderPlatformInterrogatorBase::getH264Capabilities - CPU enabled 02-28-19 11:06:36 8530(1644148480) INFO - DisplaysMatcherFactory::createDisplaysMatcher - Attempting to match the following resolutions and layouts: 02-28-19 11:06:36 8530(1644148480) INFO - [ 1920x1080 at (0,0), DefaultOrientation |0|0|0| Active: True ] 02-28-19 11:06:36 8530(1644148480) ERROR - VirtualDisplayHolder::setDisplays: unable to set the displays to new values! 02-28-19 11:06:36 8530(1644148480) ERROR - SenderDisplayImpl::setDisplays: Failed to set the display properties 02-28-19 11:06:36 8530(1618970368) INFO - DisplaysMatcherFactory::createDisplaysMatcher - Attempting to match the following resolutions and layouts: 02-28-19 11:06:36 8530(1618970368) INFO - [ 1920x1080 at (0,0), DefaultOrientation |0|0|0| Active: True ] 02-28-19 11:06:36 8530(1618970368) ERROR - VirtualDisplayHolder::setDisplays: unable to set the displays to new values! 02-28-19 11:06:36 8530(1618970368) ERROR - SenderDisplayImpl::setDisplays: Failed to set the display properties 02-28-19 11:06:38 8530(1618970368) DEBUG - SenderSessionIceImpl::createVirtualAudioDevice: calling createServant to start device session 02-28-19 11:06:38 8530(1618970368) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14 02-28-19 11:06:38 8530(1618970368) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:38 8530(1627363072) DEBUG - KeyboardCodeMap::switchSystemType - System map: duplicate code 107 detected, ignoring. 02-28-19 11:06:38 8530(1627363072) DEBUG - KeyboardCodeMap::switchSystemType - System map: duplicate code 107 detected, ignoring. 02-28-19 11:06:38 8530(1627363072) DEBUG - SenderSessionIceImpl::createKeybdMouseDevice: calling createServant to start device session 02-28-19 11:06:38 8530(1627363072) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14 02-28-19 11:06:38 8530(1627363072) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:38 8530(1627363072) DEBUG - SenderSessionIceImpl::createPenDevice: calling createServant to start device session 02-28-19 11:06:38 8530(1644148480) DEBUG - PulseRecorder::recreateRecordStream 02-28-19 11:06:38 8530(1644148480) DEBUG - HprAudio::createMixer - volume monitoring is disabled 02-28-19 11:06:38 8530(1644148480) ERROR - RecorderSubsystem::addAudioListener - error obtaining volume 02-28-19 11:06:38 8530(1627363072) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14 02-28-19 11:06:38 8530(1627363072) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:38 8530(1627363072) DEBUG - SessionFactoryIce::doCreateSmartcardBusTransport: smartcard not enabled or not supported 02-28-19 11:06:38 8530(1644148480) DEBUG - SessionList::addDeviceSession: associating sessions 02-28-19 11:06:38 8530(1644148480) DEBUG - sender session: 15FAF031-86A9-43A0-BA00-C6E863DEA152 02-28-19 11:06:38 8530(1644148480) DEBUG - device session: 415F6AC1-4BDD-4DD7-A1C7-0E7DF3FBA152 02-28-19 11:06:38 8530(1644148480) DEBUG - SenderSessionIceImpl::createVirtualUsbDevice: calling createServant to start device session 02-28-19 11:06:38 8530(1644148480) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14 02-28-19 11:06:38 8530(1644148480) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:38 8530(1635755776) DEBUG - RemoteCpb::RemoteCpb: creating remote clipboard 02-28-19 11:06:38 8530(1635755776) DEBUG - SenderSessionIceImpl::createClipboardDevice: calling createServant to start device session 02-28-19 11:06:38 8530(1635755776) DEBUG - IceProxyBuilder::getLocalIpAddressFromConnection: localIpAddress: 192.168.4.14 02-28-19 11:06:38 8530(1635755776) DEBUG - IceProxyLocalConnectionFilter::transform: keeping endpoint ssl -h 192.168.4.14 -p 42966 -t 30000 02-28-19 11:06:38 8530(1627363072) INFO - ClipboardDeviceSessionIce::enable - clipboard enabled 02-28-19 11:06:38 8530(1644148480) DEBUG - Set minimum image quality to 20 02-28-19 11:06:38 8530(1635755776) DEBUG - Set minimum update rate to 30 02-28-19 11:06:38 8530(1627363072) DEBUG - Set experience mode to = FixedImageQuality 02-28-19 11:06:38 8530(1618970368) DEBUG - Set experience mode to = FixedImageQuality 02-28-19 11:06:38 8530(1635755776) INFO - SenderImpl::connectionComplete: Receiver reports that connection is complete. 02-28-19 11:06:38 8530(1635755776) DEBUG - X11SenderSessionManager::handleConnectionComplete: no action required. 02-28-19 11:06:38 8530(3615483648) DEBUG - ClipboardProxyIce::setClipboardFormatFilterString - Exception: /mnt/data/Jenkins/workspace/7.6-Release-Build/lib/ice/3.5.1/include/IceUtil/Handle.h:46: IceUtil::NullHandleException 02-28-19 11:06:44 8530(1574856448) DEBUG - PamLogon::SendServiceMsg SESSION_LOGIN for mlemeur, service=gdm-password 02-28-19 11:06:44 8530(1574856448) DEBUG - LinSenderConsoleState::onLogon - userName = mlemeur 02-28-19 11:06:44 8530(1574856448) DEBUG - LinSenderConsoleState::isSystemUser 02-28-19 11:06:44 8530(1574856448) DEBUG - mlemeur/lightdm 02-28-19 11:06:44 8530(1574856448) INFO - SenderSessionManager::Login - mlemeur is logging in. 02-28-19 11:06:44 8530(1574856448) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = mlemeur 02-28-19 11:06:44 8530(1574856448) DEBUG - SessionList::checkDesktopLogin - consolestate userName = mlemeur 02-28-19 11:06:44 8530(1574856448) DEBUG - SenderSessionManager::handleExistingConnectionsDuringLogin - Don't disconnect mlemeur 02-28-19 11:06:44 8530(1574856448) DEBUG - SessionList::setPrimary: id 15FAF031-86A9-43A0-BA00-C6E863DEA152 02-28-19 11:06:44 8530(1574856448) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Preload 02-28-19 11:06:44 8530(1574856448) INFO - FlexLicenseBase::checkoutFeature() for RGS_Preload failed 02-28-19 11:06:44 8530(1574856448) ERROR - No such feature exists. Feature: RGS_Preload License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-5,147 02-28-19 11:06:44 8530(1574856448) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_General 02-28-19 11:06:44 8530(1574856448) INFO - FlexLicenseBase::checkoutFeature() for RGS_General failed 02-28-19 11:06:44 8530(1574856448) ERROR - No such feature exists. Feature: RGS_General License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-5,147 02-28-19 11:06:44 8530(1574856448) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_HDI 02-28-19 11:06:44 8530(1574856448) INFO - FlexLicenseBase::checkoutFeature() for RGS_HDI failed 02-28-19 11:06:44 8530(1574856448) ERROR - No such feature exists. Feature: RGS_HDI License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-5,147 02-28-19 11:06:44 8530(1574856448) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Trial 02-28-19 11:06:44 8530(1574856448) INFO - FlexLicenseBase::checkoutFeature() for RGS_Trial failed 02-28-19 11:06:44 8530(1574856448) ERROR - System clock has been set back. Feature: RGS_Trial License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-88,309 02-28-19 11:06:44 8530(1574856448) DEBUG - VirtualDisplayHolder::conditionallyReplaceVirtualDisplay - Display Valid and reset not needed 02-28-19 11:06:44 8530(1574856448) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogin 02-28-19 11:06:44 8530(1574856448) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogin - starting 02-28-19 11:06:44 8530(1574856448) DEBUG - X11ScreenBlankThread::start 02-28-19 11:06:44 8530(1574856448) DEBUG - SenderSessionManager::Login - emitting signalLogin 02-28-19 11:06:44 8530(3607090944) DEBUG - X11ScreenBlankThread::run 02-28-19 11:06:44 8530(1574856448) DEBUG - ClipboardManager::enableClipboardEvents(1) 02-28-19 11:06:44 8530(1574856448) DEBUG - SenderSessionManager::Login: Reloading wacom kernel module. 02-28-19 11:06:44 9343(1574856448) DEBUG - X11ProcessLauncher::launchProcess will exec: /opt/hpremote/rgsender/rgsender_gui.sh Rgsender_gui.Log.Level=DEBUG Rgsender_gui.Log.MaxFileSize=5120 -display :0.0 02-28-19 11:06:44 8530(3607090944) DEBUG - X11ScreenBlankThread::run: RedHat OS detected 02-28-19 11:06:44 8530(1574856448) DEBUG - SenderSessionManager::Login: Recreating wacom input device(s). 02-28-19 11:06:44 8530(1574856448) DEBUG - DeviceManager::recreateAllDevices: recreating... 02-28-19 11:06:44 8530(4176451328) DEBUG - PulseRecorder::startRecording 02-28-19 11:06:44 8530(4176451328) DEBUG - PulseRecorder::createPulseSession 02-28-19 11:06:45 8530(3607090944) DEBUG - X11ScreenBlankThread::run: GNOME is running 02-28-19 11:06:56 8530(1602184960) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Preload 02-28-19 11:06:56 8530(1602184960) INFO - FlexLicenseBase::checkoutFeature() for RGS_Preload failed 02-28-19 11:06:56 8530(1602184960) ERROR - No such feature exists. Feature: RGS_Preload License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-5,147 02-28-19 11:06:56 8530(1602184960) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_General 02-28-19 11:06:56 8530(1602184960) INFO - FlexLicenseBase::checkoutFeature() for RGS_General failed 02-28-19 11:06:56 8530(1602184960) ERROR - No such feature exists. Feature: RGS_General License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-5,147 02-28-19 11:06:56 8530(1602184960) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_HDI 02-28-19 11:06:56 8530(1602184960) INFO - FlexLicenseBase::checkoutFeature() for RGS_HDI failed 02-28-19 11:06:56 8530(1602184960) ERROR - No such feature exists. Feature: RGS_HDI License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-5,147 02-28-19 11:06:56 8530(1602184960) DEBUG - LicenseHolder::checkoutHardwareDependentLicense() - trying to checkout RGS_Trial 02-28-19 11:06:56 8530(1602184960) INFO - FlexLicenseBase::checkoutFeature() for RGS_Trial failed 02-28-19 11:06:56 8530(1602184960) ERROR - System clock has been set back. Feature: RGS_Trial License path: /etc/opt/hpremote/rgsender/Preload.lic:/etc/opt/hpremote/rgsender/rgs.lic:27000@localhost: FlexNet Licensing error:-88,309 02-28-19 11:07:00 8530(4176451328) DEBUG - PulseRecorder::createPulseSession: Created pulse audio session after 15 seconds. 02-28-19 11:07:00 8530(4176451328) DEBUG - PulseRecorder::createPulseRecordStream device name: auto_null.monitor 02-28-19 11:07:00 8530(4176451328) DEBUG - PulseRecorder::createPulseRecordStream: pa_stream_connect_result 0 02-28-19 11:07:00 8530(4176451328) DEBUG - RecorderThread::run - Could not open volume. Volume will not be monitored. 02-28-19 11:07:00 8530(4176451328) DEBUG - RecorderThread::run - Mute will not be monitored with real audio hardware. 02-28-19 11:07:37 8530(1644148480) DEBUG - SenderSecurityContextRouter::CloseContext - Attempting context closure of: (15FAF031-86A9-43A0-BA00-C6E863DEA152) 02-28-19 11:07:37 8530(1644148480) DEBUG - SenderSecurityContext::CloseContext - Closing context (15FAF031-86A9-43A0-BA00-C6E863DEA152) 02-28-19 11:07:37 8530(1644148480) DEBUG - SenderSessionManager::removeSession - removing (15FAF031-86A9-43A0-BA00-C6E863DEA152) 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub - deleting (15FAF031-86A9-43A0-BA00-C6E863DEA152) 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub - all, active, primary, nonprimary, unassigned = 1,0,1,0,0 sessions before deleting 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub - lock the screen, and disconnect all receivers 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::disconnectNonPrimaryReceivers 02-28-19 11:07:37 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout 02-28-19 11:07:37 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout - stopping 02-28-19 11:07:37 8530(1566463744) DEBUG - X11ScreenBlankThread::stop 02-28-19 11:07:37 8530(4185892608) DEBUG - SyncPulseThread::run: TransceiverI.cpp:712: Ice::ConnectionLostException 02-28-19 11:07:37 8530(3607090944) DEBUG - X11ScreenBlankThread::run - unblanking 02-28-19 11:07:37 8530(1566463744) DEBUG - X11ScreenBlankThread::stop - m_isAlive==false 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::disconnectNonPrimaryReceivers 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub - all, active, primary, nonprimary, unassigned = 1,0,1,0,0 sessions after disconnecting all receivers 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing from Sender 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing senderDisplayImpl: 9BF0B8A9-38DC-4BBB-9F1A-00B47592A152 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing codec: EA5C9930-B27E-42B1-AAC9-E1901E20A152 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing lens: A5651CC4-3CC0-448C-949D-BE871324A152 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::removeSenderInterfaces(): removing mediaFacade 02-28-19 11:07:37 8530(1566463744) DEBUG - MediaFacade::removeStreamControlProxy: remove mapping for 85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyNotificationStream - 85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyCursorStream - 85500E01-0ECB-43AA-8D7C-FA6E1A662152 active 0 created 0 02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyVideoStream - StreamControlId=85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyVideoStream: session not found 85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::onDestroyVideoStream: active streams - 0 02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::handleDisconnect - StreamControlId=85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:07:37 8530(1566463744) DEBUG - IceStreamControlSource::handleDisconnect: Session 85500E01-0ECB-43AA-8D7C-FA6E1A662152 is primary. Disconnecting all receivers 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::disconnectNonPrimaryReceivers 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderDisplayImpl::~SenderDisplayImpl: setMarkedForDeletion 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub: removing id: 15FAF031-86A9-43A0-BA00-C6E863DEA152 from tcp adapter 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::scrub: removing id: 9F0FF378-58BD-4D0D-AFF1-E5DA73B12152 from live adapter 02-28-19 11:07:37 8530(1566463744) DEBUG - PulseRecorder::prepareToStop 02-28-19 11:07:37 8530(4176451328) DEBUG - PulseRecorder::stopRecording 02-28-19 11:07:37 8530(4176451328) DEBUG - PulseRecorder::destroyPulseStream 02-28-19 11:07:37 8530(4176451328) DEBUG - PulseSession::destroyMainloop 02-28-19 11:07:37 10109(1566463744) DEBUG - X11ProcessLauncher::launchProcess will exec: /bin/sh -c /opt/hpremote/rgsender/rgsenderScreenlock.sh -display :0.0 02-28-19 11:07:37 8530(1566463744) DEBUG - PenSenderSessionIceRge::disconnectPenSession: disconnecting session AFF5C8EB-1BAB-4F3A-BC23-7FB676C82152 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::disconnectReceiver: TransceiverI.cpp:712: Ice::ConnectionLostException calling disconnect() 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderImpl::disconnectReceiver: TransceiverI.cpp:712: Ice::ConnectionLostException closing connection 02-28-19 11:07:37 8530(1566463744) DEBUG - SessionList::unassignSender: id 15FAF031-86A9-43A0-BA00-C6E863DEA152 02-28-19 11:07:37 8530(1566463744) DEBUG - SessionList::remove: id 15FAF031-86A9-43A0-BA00-C6E863DEA152 02-28-19 11:07:37 8530(1566463744) DEBUG - SessionList::removeDeviceAssociation: remove association 02-28-19 11:07:37 8530(1566463744) DEBUG - sender session: 15FAF031-86A9-43A0-BA00-C6E863DEA152 02-28-19 11:07:37 8530(1566463744) DEBUG - device session: 415F6AC1-4BDD-4DD7-A1C7-0E7DF3FBA152 02-28-19 11:07:37 8530(1566463744) DEBUG - SessionList::remove finished 02-28-19 11:07:37 8530(1566463744) DEBUG - SenderSessionManager::ScrubThread::stopScrubbing 02-28-19 11:07:37 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotStopBlanking 02-28-19 11:07:37 8530(1566463744) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 640x480 02-28-19 11:07:37 8530(1566463744) INFO - VirtualDisplayHolder::resetVirtualDisplay: create Null virtual display, remove old virtual display 02-28-19 11:07:40 8530(1566463744) DEBUG - SenderSessionManager::reportConnectionStatus emit NoPrimary 02-28-19 11:07:40 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout 02-28-19 11:07:40 8530(1566463744) DEBUG - X11BlankScreenAndBlockInput::slotPrimarySessionLogout - NOT stopping. m_isRgsLoginActive==false 02-28-19 11:07:40 8530(1566463744) DEBUG - SenderSessionManager::scrub - all, active, primary, nonprimary, unassigned = 0,0,0,0,0 sessions after deleting 02-28-19 11:07:40 8530(1566463744) DEBUG - UnixSenderSecurityCOntext::closePamSession 02-28-19 11:11:47 8530(1574856448) DEBUG - PamLogon::SendServiceMsg SESSION_LOGOUT for mlemeur, service=gdm-password 02-28-19 11:11:47 8530(1574856448) DEBUG - LinSenderConsoleState::onLogoff - userName = mlemeur 02-28-19 11:11:47 8530(1574856448) DEBUG - LinSenderConsoleState::isSystemUser 02-28-19 11:11:47 8530(1574856448) DEBUG - mlemeur/lightdm 02-28-19 11:11:47 8530(1574856448) INFO - SenderSessionManager::Logout - the user is logging out. 02-28-19 11:11:47 8530(1574856448) DEBUG - SenderSessionManager::disconnectAllReceivers - Disconnect 0 receivers 02-28-19 11:11:47 8530(1574856448) DEBUG - SenderSessionManager::Logout: Enable IO 02-28-19 11:11:47 8530(1574856448) DEBUG - SenderSessionManager::setIoState 02-28-19 11:11:47 8530(1574856448) DEBUG - setEnableIO is set to "true" because we are locked *or* no user is logged in 02-28-19 11:11:47 8530(1574856448) DEBUG - ClipboardManager::enableClipboardEvents(0) 02-28-19 11:11:47 8530(1574856448) DEBUG - In X11GuiProcessController::slotStopGui() 02-28-19 11:11:47 8530(2105821504) DEBUG - Application::run - QApplication::exec status - 0 02-28-19 11:11:47 8530(2105821504) INFO - RWApplication::dtor - begin deactivating the SenderSystem object 02-28-19 11:11:47 8530(2105821504) DEBUG - PluginControllerCore::stopPlugins: terminated all plugins or no running plugin found 02-28-19 11:11:47 8530(2105821504) DEBUG - VirtualDisplayHolder::doDeactivate - is deactivated 02-28-19 11:11:47 8530(2105821504) DEBUG - In X11GuiProcessController::slotStopGui() 02-28-19 11:11:47 8530(2105821504) DEBUG - X11GuiProcessController::doDeactivate: Made it through X11GuiProcessController::deactivate() 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSessionManager::cleanup - is done 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSessionManager::doDeactivate - is deactivated 02-28-19 11:11:48 8530(2105821504) DEBUG - NetworkInterfaceMonitor::doDeactivate - is deactivated 02-28-19 11:11:48 8530(2105821504) INFO - SenderSystem::doDeactivate - all sub-systems were properly deactivated! 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSecurityContextRouter::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSecurityContext::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSecurityContext::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderLens::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - PluginControllerCore::stopPlugins: terminated all plugins or no running plugin found 02-28-19 11:11:48 8530(2105821504) DEBUG - RWApplication::dtor - clearing Rockstar Registry 02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::shutdown 02-28-19 11:11:48 8530(2105821504) DEBUG - StreamControl::unregisterObserver 02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::deactivateAllStreams 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateVideoStream - ConnectionId=85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateVideoStream - Streams still active=0 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateCursorStream - ConnectionId=85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateCursorStream - Streams still active=0 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateNotificationStream - ConnectionId=85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::deactivateNotificationStream - Streams still active:0 02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::destroyAllStreams 02-28-19 11:11:48 8530(2105821504) DEBUG - MediaFacade::removeStreamControlProxy: remove mapping for 85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyNotificationStream - 85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyCursorStream - 85500E01-0ECB-43AA-8D7C-FA6E1A662152 active 0 created 0 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyVideoStream - StreamControlId=85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyVideoStream: session not found 85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::onDestroyVideoStream: active streams - 0 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::handleDisconnect - StreamControlId=85500E01-0ECB-43AA-8D7C-FA6E1A662152 02-28-19 11:11:48 8530(2105821504) ERROR - IceStreamControlSource::handleDisconnect: RockstarRegistry::get - object not in registry: MediaFacade 02-28-19 11:11:48 8530(2105821504) DEBUG - StreamControl::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - StreamControl::unregisterObserver 02-28-19 11:11:48 8530(2105821504) DEBUG - IceStreamControlSource::dtor - sending disconnect all event 02-28-19 11:11:48 8530(2105821504) DEBUG - RWApplication::dtor - SSP use count: 2 02-28-19 11:11:48 8530(2105821504) DEBUG - RWApplication::dtor - deactivating Ice object adapters 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSystem::deactivateObjectAdapters() 02-28-19 11:11:48 8530(2105821504) DEBUG - RWApplication::dtor - resetting Sender System Ptr 02-28-19 11:11:48 8530(2105821504) INFO - Application::run - at end 02-28-19 11:11:48 8530(2105821504) DEBUG - Application::main - exit status of Application::run: 0 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSystem::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - HPVelocityFeature::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderSessionManager::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - In X11GuiProcessController::slotStopGui() 02-28-19 11:11:48 8530(2105821504) DEBUG - BlankScreenAndBlockInputProxy::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - VirtualDisplayHolder::dtor 02-28-19 11:11:48 8530(2105821504) DEBUG - SenderPluginController::dtor 02-28-19 11:11:48 8530(2105821504) INFO - Application::main - application exiting with status 1 02-28-19 11:11:48 8530(2105821504) DEBUG - Application::DestroyInstance - shutdown complete, exiting
My big message looks like :
03-04-2019 02:17 PM
Thanks for the RGSbugreport. Let me take a look at your logs and see what is going on. Are you trying to setup an RGS floating license server? The trial license is meant for one to receiver to one sender connection.
I work on the behalf of HP.
03-05-2019 06:16 AM - edited 03-05-2019 06:23 AM
here are the logs
https://sharing.oodrive.com/pfv2-sharing/sharings/LlGbvvl_.ZkkqkC3l
I'm using the local licence now, but it makes no difference if i use lmgrd on the same machine