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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Z2 G5
Microsoft Windows 10 (64-bit)

Hi,

 

I have a HP Z2 G5 and had remote boost working fine for a long time, i updated a wacom driver and rebooted the server and the remote boost sender wouldn't start. I uninstalled Remote Boost and tried to reinstall it but it keeps asking for a license file ? I thought it was free with HP machines.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Ok i figured it out, seems the Visual Studio 2015, 2017 and 2019 redistrutable files were missing or corrupted on the server and i have to uninstall remote boost first then repair the redistributable and reinstall remote boost and it worked.

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2 REPLIES 2
HP Recommended

Ok i figured it out, seems the Visual Studio 2015, 2017 and 2019 redistrutable files were missing or corrupted on the server and i have to uninstall remote boost first then repair the redistributable and reinstall remote boost and it worked.

HP Recommended

Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device. ‌‌

In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem. Please, reach out if we can help you with anything else.

Regards, 

MayS

I work on behalf of HP
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