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11-27-2018 02:28 AM
I'm facing issues on several RGS-machines: No remote clipboard content is transferred to local machine where receiver (v7.5) runs. Despite activated in Settings.
So the servers usually have 7.4 installed, while the receiver was recently brought to 7.5
Still, I'm not seeing any improvements: At least have of the RGS-machines would not allow to use remote clipboard.
11-29-2018 10:41 AM
Out of curiosity, were you using RDP at all before connecting with RGS? Is it possible for you to upgrade one of your servers to RGS 7.5 or 7.5.1 and see if the issue is resolved? I see you mention Windows 7 64 bit. Are you using that on both sender and receiver? On the receiver, RGS 7.5 or 7.5.1?
11-30-2018 07:17 AM
Hi, no RDP involved here. I believe the nodes are RGS only.
64bits in both ends. Receiver is 7.5.1
By coincidence I got help from a knowledgable IT person here, so it looks like the Sender installation was done without activating the remote clipboard. Not following instructions apparently.
(While on the Linux nodes this would be active per default).
I believe they are going to drop RGS for coming Windows 10 machines and use something else...
11-30-2018 08:02 AM
If you are doing a command line installation, you may have to include that but I would need to check. However, if you are doing a default installation using the executable, it is automatically enabled. I just checked mine and it is enabled. RGS 7.6 is scheduled to release in December. We have done more improvements which include performance enhancement for Windows. Sorry to hear you will be looking for a different solution for your Windows environment. Let me know if I can be of further assistance.
I work on the behalf of HP.
09-04-2019 07:14 AM - edited 09-04-2019 07:16 AM
What is the suggested fix for when the clipboard breaks mid-use? Restart a specific service? Reboot the remote computer?
To be clear, the clipboard between the remote and local computer "breaks." The local clipboard still works locally and the remote clipboard still works on the remote computer, but it does not work between the two. (This is primarily for text being copied/pasted).
09-11-2019 08:07 AM
09-16-2019 01:17 AM