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- Tips! If you have lag problems with version 20 --> ....downg...

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01-14-2022 03:52 AM
We have had a lot of problems the last 6 month.....I have been eager to upgrade as soon HP have realesed an new version, but that was a mistake....
But all problems are gone now when we install RGS 7.7 on sender machine.
01-19-2022 11:47 AM
yes....had spent a lot of time on error searching with some clients. Didnt go so far as downgrade to 7.7 at that time, but now when we do that, everyone gets better experience. (but they can still use version 2x.xx at reciever side...)
02-09-2022 08:41 AM
Can you provide me with what you are doing when you see the performance issue. I am investigating the issues that I am seeing on the forum as much as I can to see if we have a performance issue in 20.3.1 and V22.0.
Sender: OS build and version
Receiver: OS build and version
What is your latency? Ping the sender from the receiver, what are the ping times?
HP Velocity enabled?
Any other settings you have changed?
Steps to reproduce what you are seeing:
Kelly
03-17-2022 12:47 PM
I can provide the build for you, however, I would recommend trying Remote Boost V20.4 or V22.1 (V22.1 will expire on 1/1/23, you will get a message when you install it). There is a receiver side fix for a performance issue that was found with the default HP3 codec. Should be out in a couple of days on HP Software Depot. Remote Boost V22.1 is currently out on the HP ZCentral Remote Boost website https://www.hp.com/us-en/workstations/zcentral-remote-boost.html Click on Latest Software Version Details to get pointed to a download which defaults to the Windows package. Otherwise select the sender/receiver OS package you need.
Kelly
03-18-2022 05:48 AM
Unfortunately, we are still seeing lag when using 22.1. Our sender is Centos 7.9 and receiver is Ubuntu 20.4. We also see the same lag when using Centos 7.9 or 8 as the receiver system.
However, we do not see the lag when using a Windows 10 receiver. Is there a reason why there is such difference in performance between these operating systems?
03-23-2022 04:15 AM - edited 03-23-2022 04:17 AM
The 20.4 on Sender Side will not expire on 1/1/23?
@KellyRGS wrote:I can provide the build for you, however, I would recommend trying Remote Boost V20.4 or V22.1 (V22.1 will expire on 1/1/23, you will get a message when you install it).