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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-04-2021 12:57 PM

HP Recommended

Unfortunately I can't see the error message.  Can you try reattaching?

I am an HP employee.
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‎03-04-2021 01:56 PM

HP Recommended

Very good. Thanks so much.

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‎03-04-2021 04:03 PM

HP Recommended

Looks like your PM privileges were taken away, not sure why. I requested that you have them so I could PM you.  Let me get this fixed again.

I am an HP employee.
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‎03-05-2021 03:06 PM

HP Recommended

QA is not able to reproduce the issue, but their Mac doesn't have a lot on it.  I would like to collect logs.  Will send you a private email.  I just had your PM capability re-enabled.  I will reach out to you there for more info.

I am an HP employee.
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‎03-11-2021 10:26 AM

HP Recommended

We were unable to reproduce the issue.  I see you responded to my private message my from support email. Look forward to seeing the logs.

I am an HP employee.
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‎04-01-2021 05:27 PM - edited ‎04-01-2021 05:29 PM

HP Recommended

Are you connected with an Ethernet cable?  Is your laptop connected to the internet with an Ethernet?

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‎04-01-2021 06:51 PM

HP Recommended

I connect via WiFi.

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