• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Locked

‎01-07-2025 08:57 AM

HP Recommended

Where can I get this updated installer?

2 REPLIES 2

‎01-09-2025 02:02 PM

HP Recommended

Hi @JElledge 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

 

If you're facing issues with ZCentral Receiver on macOS Sequoia, you likely need to obtain the latest installer compatible with your operating system version. Here's how to proceed:

1. HP Official Website

  • Visit the official HP ZCentral Receiver download page and search for the latest version of the ZCentral Receiver software.
  • Look for the Mac version specifically to ensure compatibility with macOS Sequoia.

2. HP Support Page

  • Navigate to HP Support and search for ZCentral Receiver for macOS or use the search function for your device and software version.
  • Ensure that the version you're downloading is compatible with your macOS version (Sequoia).

3. Check Release Notes

  • Make sure the version you download is up to date. Release notes can be helpful in confirming whether macOS Sequoia is supported in the latest version of ZCentral Receiver.

4. Reinstall ZCentral Receiver

  • If you've already installed ZCentral Receiver but it’s not working correctly, try uninstalling the current version and then reinstalling the latest installer you downloaded from the official sources.

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

.
Sneha_01- HP support
Was this reply helpful? Yes No

‎01-14-2025 10:58 AM

HP Recommended

Hello,

You can get ZCentral Remote Boost V22 receiver as mentioned by a previous user in HP Software Depot.

If you are looking for V20, please email me at zcentral@hp.com

 

I am an HP employee.

Kelly

I am an HP employee.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.