Zcentral fails to start inmmediately after typing credentials

[fsancho]

zcentral receiver will take 60 seconds to open the session once the senders credentials are typed in into the window.

I'am running version 22.1.1 in both receiver and sender.
License is obtained from a local anyware manager server. 

Any clues?

[KellyRGS]

We did a fix for this in 22.1.2.9453.  Can you please try that receiver and see if your issue is resolved?  If not, please reach out to me on zcentral@hp.com as I will require more info and prefer not to have logs, etc on the forum.  You can download V22.1.2.9453 from HP Software Depot  https://h30670.www3.hp.com/portal/swdepot/index.do

Kelly

I am an HP employee.

[james589henry]

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@fsancho wrote:

zcentral receiver will take 60 seconds to open the session once the senders credentials are typed in into the window.

I'am running version 22.1.1 in both receiver and sender.
License is obtained from a local anyware manager server. 

Any clues?

---

Hello,
It sounds like you're experiencing a delay when opening a session with the central receiver. Here are a few steps you can try to resolve this issue: ringsizechart

1. Check Network Connection: Ensure that both the receiver and sender have a stable network connection. Any network issues can cause delays.

2. Update Software: Make sure both the receiver and sender are running the latest version of the software. Sometimes, updates include performance improvements and bug fixes.

3. Review License Configuration: Verify that the license is correctly configured on your local Anyware Manager server. Incorrect license settings can cause delays.

4. Check System Resources: Ensure that both the receiver and sender have sufficient system resources (CPU, memory) available. High resource usage can cause delays.

If these steps don't resolve the issue, you might want to consult them or reach out to their support for further assistance.

Best Regards,
James Henry