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‎09-15-2020 02:55 AM

HP Recommended
Product: HP RGS
Operating System: Microsoft Windows 10 (64-bit)

hi

i have installed rgs reciver on home leptop windows 10 home

tried both asus and hp laptops 

instalation went fine but when i start the rgs reciver i get the welcome screen and than it shuts down 

with no error massage...

ver 7.6 

thanks

1 REPLY 1

‎09-17-2020 08:58 AM

HP Recommended

We recently made a fix in Remote Boost 20.0.1 that addressed an issue where the username had a non-ascii text in it.  It would close the receiver.  Not sure if this is your issue, but I suggest trying our latest release which can be downloaded from below.

https://www8.hp.com/us/en/workstations/zcentral-remote-boost.html

 

Please let me know if that resolves the issue or not.

I work on the behalf of HP.

 

I am an HP employee.
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