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- rgs reciver wont start on windows 10 home

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09-15-2020 02:55 AM
hi
i have installed rgs reciver on home leptop windows 10 home
tried both asus and hp laptops
instalation went fine but when i start the rgs reciver i get the welcome screen and than it shuts down
with no error massage...
ver 7.6
thanks
09-17-2020 08:58 AM
We recently made a fix in Remote Boost 20.0.1 that addressed an issue where the username had a non-ascii text in it. It would close the receiver. Not sure if this is your issue, but I suggest trying our latest release which can be downloaded from below.
https://www8.hp.com/us/en/workstations/zcentral-remote-boost.html
Please let me know if that resolves the issue or not.
I work on the behalf of HP.