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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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HP Recommended
HP Recommended
A warm welcome to HP Support Community!
Printer blocked message typically appear when there is a possible out of paper, paper jam or door open error. To help you troubleshoot these issues, the HP Print Service Plugin provides a notification that allows you to open or install the HP Smart app, if it is not already installed.
1.) Swipe down on the screen to display the notifications, and then tap the HP Print Service Plugin notification to install or open the HP Smart app.
NOTE:
You can also download and install HP Smart from 123.hp.com.
2.) From the HP Smart app, tap the Message icon 
to get more help troubleshooting the issue.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
