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- Printers Archive
- Where to find the WPS Pin for my printer

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01-02-2018 02:19 PM
We changed our wireless router/modem so now the network is different. As my laptop wasn't synching with my printer HP office jet Pro 8710, I removed that device and then attempted to re-add it. In the process I was asked to enter the WPS Pin for the printer. The prompt says: You can find the WPS Pin on your Direct-Er-HP Office Jet Pro 8710 or in the info that came with it. I am unable to locate this info. Help.
01-02-2018 02:20 PM - last edited on 07-12-2023 07:48 AM by SofiaML
Welcome to HP Support Forum. WPS PIN should be at the back of your router (if supported) not from your printer. Please watch the following video which is for a different printer but very similar, if not the same
How to Find the WPS PIN to Complete Printer Setup
Regards.
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01-02-2018 02:22 PM
@Anton1200 wrote:We changed our wireless router/modem so now the network is different. As my laptop wasn't synching with my printer HP office jet Pro 8710, I removed that device and then attempted to re-add it. In the process I was asked to enter the WPS Pin for the printer. The prompt says: You can find the WPS Pin on your Direct-Er-HP Office Jet Pro 8710 or in the info that came with it. I am unable to locate this info. Help.
Forget using a PIN. Just run the Wireless Setup Wizard from the front panel to connect to your routers SSID with password.
01-02-2018 04:52 PM
The WPS Pin is accessed from the printer control panel going through the Wizard Set up option to the Wireless Protected option. You press a button, then the WPS Pin number flashes briefly, and then disappears. Then another number appears. Grab any one and insert into computer Windows Devices - Printer field (add device) before disappears. That's it.
11-29-2019 01:12 AM
We changed our wireless router/modem so now the network is different. As my laptop wasn't synching with my printer HP office jet Pro 8710, I removed that device and then attempted to re-add it. In the process I was asked to enter the WPS Pin for the printer. The prompt says: You can find the WPS Pin on your Direct-Er-HP Office Jet Pro 8710 or in the info that came with it. I am unable to locate this info. Help.
11-29-2019 03:46 PM
Welcome to HP support community.
Restore the printer to the original network settings
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored.
4. Touch Yes.
Connect the printer to Wireless network using Wireless setup Wizard
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).
2. Touch ( Settings ).
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard.
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install printer full feature driver
Click here and select the printer model to download the driver.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
