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tanveer_ifad
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where to find passphrase for printer

HP envy 4520
Microsoft Windows 10 (32-bit)

i can print if i am printing a file stored in my computer, or from my mobile device. but when i try to print from online (from my desktop) it asks for a passphrase. and i cannot find it anywhere. 

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where to find passphrase for printer

Your passphrase is your router's SSID password, of which only you know.  It is in your router's admin page under the wireless tab. It is the same password your computer uses to get on your network.

 

tanveer_ifad
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where to find passphrase for printer

Hi, thank you for your reply. I have tried doing that. I put in the router/wifi password as is and it says does not match.
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where to find passphrase for printer

Reset the printer back to Network Defaults via the front panel.  Run the Wireless Setup Wizard from the front panel to connect the printer to your router.  Status now?

 

tanveer_ifad
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where to find passphrase for printer

Didn't have to do that, found a wifi direct password while searching how to do a reset from the front panel. And that worked.
Lynn1211
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where to find passphrase for printer


@tanveer_ifad wrote:

i can print if i am printing a file stored in my computer, or from my mobile device. but when i try to print from online (from my desktop) it asks for a passphrase. and i cannot find it anywhere. 


 

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LUCKY32
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where to find passphrase for printer

where did u find the wifi direct password?

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43212
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where to find passphrase for printer

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where to find passphrase for printer

@43212, Welcome to HP Support Community!

 

To assist you better, 'd like to know the following-

 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Picture of the window that requests the passphrase

 

Keep me posted.

 

TEJ1602
I am an HP Employee

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Petelouis4
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where to find passphrase for printer

Canon Pixma mx492

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