Error code 0XB859C646

[Dana9]

Hello , I bought HP jetadvantage last 3 weeks and I got this error , I tried to plug off the wire 2 times but it’s not working I only can print one paper then show me this error code , I’m using my phone to chose the images btw , so hope someone can help me and thank you .

[asmita6658]

@Dana9

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the "0x.." error.

Appreciate you trying the troubleshooting steps. Don't worry, I'm here to help! 

Let's try these steps -

Solution# 1 Printer Reset -

1) Take out the cartridges. 
2) Unplug the power cord from the printer & wall. 
3) Wait for 30 seconds.  
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 
5) Insert the cartridges back into the printer.

Solution# 2 Turn off IPv6 -

1) From the home screen on the printer control panel, swipe the display to the left, and then touch Setup.
2) Touch Network Setup, and then touch Advanced Settings.
3) Turn off IPv6, and then touch Yes to confirm.

If the issue still persists, try the next solution. 

Solution# 3 Update the printer's Firmware - 

Refer to this document for steps.

Let me know how that goes.

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Have a great day!