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‎11-08-2017 09:19 PM

HP Recommended
Product: HP OfficeJet 4650
Operating System: Microsoft Windows 10 (64-bit)

Hi Everyone,

I have been using an HP Officejet 4560 for a year now. Last month my printer ran out of ink while it was still running on the original cartridge that came with the printer itself. Yesterday I decided to sign p for the Instant Ink service, but when I logged into my account at HP eprint, I could not find my printer that I had connected to my account when I set it up. So now I have been trying to connect the printer to my account, the problem is that the printer is out of ink and it cannot print the claim code that I need in order to connect the printer to my account. Is there any other way that I can get the claim code or connect the printer to my HP eprint account?

2 people had the same question
2 REPLIES 2

‎11-08-2017 09:47 PM

HP Recommended

@PranavVeenam

 

Please check the following list first

 

        http://m.hp.com/us/en/ads/instant-ink/eligible-printers.html

 

Regards.

BH
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‎11-09-2017 03:42 PM

HP Recommended

Thanks for the reply banhien,

 

But when I got to the Instant Ink website I can see my printer listed under the eligible printers section. Here is the link from the picture —> https://instantink.hpconnected.com/us/en

 

Screen Shot 2017-11-09 at 5.38.23 PM.png

 

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