• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎12-19-2016 07:27 PM

HP Recommended
Product: Jet Admin
Operating System: Microsoft Windows 7 (64-bit)

Dears,
I`m using Jetadmin software 10.4.99821(10.4SR1) with Fpack 4. In common it works fine. Only I have an issue with local printer LaserjetPro MFP M127FN. I can discover it and add to to the device list but all required information in the Status is Unknown.
Please advise if mentioned model of printer supporting by Web Jetadmin, if not please advise if it will be added to next update or FPack of Jetadmin in future. I have a lot of quantity of that model of printers in my office.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-20-2016 05:12 AM - edited ‎12-20-2016 05:16 AM

HP Recommended

LaserJet MFP M127 does not appear to be in the list of WebJetAdmin supported devices, as shown by this document, or this version 10.4.99821 supplement document.

 

I don't work for HP, so I've no idea about future plans for support.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎12-20-2016 05:12 AM - edited ‎12-20-2016 05:16 AM

HP Recommended

LaserJet MFP M127 does not appear to be in the list of WebJetAdmin supported devices, as shown by this document, or this version 10.4.99821 supplement document.

 

I don't work for HP, so I've no idea about future plans for support.

Was this reply helpful? Yes No

‎12-20-2016 05:46 AM

HP Recommended

Dear dansdaduk,

 

Thank you for reply.

Could you please advise how can I contact HP support to get clearly resolution from them.

Already I raised the ticket to HP 2 weeks ago reg mentioned issue, but still there is no responce. (

 

Regards,

Shohrat

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.