Username and Password for EWS

[Urbanmonk]

I would like to change and view the settings on 192.168.0.244 . However, it seems that I have locked most of the items when I first register with it. When I press on Network, a box pop out and ask me to login. I have forgotten the username and password, are there anyway to recover or reset them?

[KrazyToad]

@Urbanmonk

Welcome to HP Community

I have gone through your Post and would like to help

I suggest we perform a Semi Full Reset

Since these steps are specific to your printer, I have sent the instructions to your Inbox

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope
 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Urbanmonk]

hi i have done the semi full reset but now the printer doesn't connect to the wifi.

[asmita6658]

@Urbanmonk

• Are you getting any error message?
• Are you using a dual band router?

Let me know. 

[Urbanmonk]

Hi Asmita,

I am using a dual band router on the ground floor and a single band on the first floor, a lan in taken to the first floor router. the printer is on first floor. i am able to connect via wireless direct but unable to connect it on the wifi router . i am trying a wifi protected pin setup. The printer generates a pin and i put that pin on the wps section of the router , but the wps pin fails to make any connection after 4 mins 

[KrazyToad]

@Urbanmonk

 This printer supports only 2.4GHz network. Do not connect it to 5 GHz Network incase your Router supports both 2.4 and 5 GHz

If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, then the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks