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- HP Community
- Printers
- LaserJet Printing
- 1102w wont print wireless

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11-11-2019 02:59 PM
Printer stopped printing wireless and I cant seem to connect to wifi. Not sure how to even attempt this feat anymore.
I have a new MacBook Air that lacks a USB port. I cant connect to the printer. How do I reset this and make it work again?
11-14-2019 11:59 AM
@JeffClark, Welcome to HP Support Community!
Use Wi-Fi Protected Setup (WPS), HP Smart, or temporarily connect a USB cable to establish a wireless connection between your printer and network.
Connect the printer with WPS
Use WPS to connect the printer to your wireless network.
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Locate the WPS button on your router, but do not press it yet.
If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
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Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
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On the printer control panel, press and hold the Wireless button
for at least 3 seconds or until the wireless light starts to flash.
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On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Once the wireless light is solid, try adding the printer on to your computer.
Hope this helps! Keep me posted.
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TEJ1602
I am an HP Employee