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LaserJet MFP M830

Dear all,
The same printer has also 30.03.45 error code. I was thinking to replace the scanner unit and scanner control board cause it has two different error codes: 30.03.23 and 30.03.45.
I would like the assistance from you to resolve the issue permanently because I have to request the those spares as soon as possible.
Thanks a lot.

[personal information removed]

2 REPLIES 2
HP Recommended

Hey man..its not either the SCB or FLATBED

 

go ahead and take the scanner assembly off and open the scanner glass lid..be very careful this is not in the service manual.

Once you have it open check all the connections..and i mean every connection. FCC cables and connectors. make sure they're properly seated. Once you've done all of that put the glass lid back on but make sure the optic is in the middle position. Re install the scanner assembly . This worked for me after days of trying to figure out what was causing it. It seems to me that the optic falls off of its track and thats what causes the error. It takes some work but better than paying 500 for a new scanner

HP Recommended

The 30.03.23 indicates an issue with calibration strip or sensor issue, resolution is upgrade firmware first and if error persists replace the scanner Part number: CF367-67919

 

The second error is a problem with the ADF, again update firmware, check cabling if error still persists check the error log, if you also have 31.xx.xx errors occurring before the 30.03.45 error, replace the ads. If there are other 30.xx.xx errors replace the scanner.

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