53.00.03 Error Code on HP M607 Laser Printer

[kgardent]

We have a fairly new M607 laser printer that is displaying a 53.00.03 error code that instructs us to shut down the printer and start it back up again in hopes to clear the error. The error will not clear. Cannot find anything on the internet for this error code.

[east2100]

HP LaserJet 53.xxyy error refers to the memory error.

There's a link here.

[edit]

Here is the brief summary below hope it helps.

53.xy.zz PRINTER ERROR

Description

There is a problem with the printer’s memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows:

x = DIMM type

0 = ROM

1 = RAM

y = Device location

0 = Internal memory (ROM or RAM)

1 to 3 = DIMM slots 1, 2, or 3

zz = Error number

00 = unsupported memory

01 = unrecognized memory

02 = unsupported memory size

03 = failed RAM test

04 = Exceeded maximum ROM size

05 = Exceeded maximum ROM size

06 = Invalid DIMM speed

07 = DIMM reporting information incorrectly

08 = DIMM RAM parity error

09 = ROM needs to be mapped to an unsupported address

10 = DIMM address conflict

11 = PDC XROM out of bounds

12 = Unable to make temporary mapping

Recommended action

1. Turn the printer off, and then reseat the DIMM that caused the error.
2. Turn the printer on.
3. If the problem persists, move the DIMM to a different slot or replace the specified DIMM. [edit]
4. If this message persists, contact an HP-authorized service or support provider. Click here to go to HP LaserJet printer support at: http://www.hp.com/support/lj5100 (in English)

5. Possible printer control panel error messages

   53.00.00 PRINTER ERROR

   53.00.01 PRINTER ERROR

   53.00.02 PRINTER ERROR

   53.00.03 PRINTER ERROR

   53.00.04 PRINTER ERROR

   53.00.05 PRINTER ERROR

   53.00.06 PRINTER ERROR

   53.00.07 PRINTER ERROR

   53.00.08 PRINTER ERROR

   53.00.09 PRINTER ERROR

   53.00.10 PRINTER ERROR

   53.00.11 PRINTER ERROR

   53.00.12 PRINTER ERROR

   53.01.00 PRINTER ERROR

   53.01.01 PRINTER ERROR

   53.01.02 PRINTER ERROR

   53.01.03 PRINTER ERROR

   53.01.04 PRINTER ERROR

   53.01.05 PRINTER ERROR

   53.01.06 PRINTER ERROR

   53.01.07 PRINTER ERROR

   53.01.08 PRINTER ERROR

   53.01.09 PRINTER ERROR

   53.01.10 PRINTER ERROR

   53.01.11 PRINTER ERROR

   53.01.12 PRINTER ERROR

   53.02.00 PRINTER ERROR

   53.02.01 PRINTER ERROR

   53.02.02 PRINTER ERROR

   53.02.03 PRINTER ERROR

   53.02.04 PRINTER ERROR

   53.02.05 PRINTER ERROR

   53.02.06 PRINTER ERROR

   53.02.07 PRINTER ERROR

   53.02.08 PRINTER ERROR

   53.02.09 PRINTER ERROR

   53.02.10 PRINTER ERROR

   53.02.11 PRINTER ERROR

   53.02.12 PRINTER ERROR

   53.03.00 PRINTER ERROR  ......................

[Repairatrooper]

If it is under warranty, don't waste your time, contact support and get a case open and get the unit fixed. This error is not listed in any current support documents I have access to.