68.0 Permanent Storage Write Fail

[Hastings431]

I have the error  "68.0 Permanent Storage Write Fail" popping up on the printer regularly.  It can be cleared by pressing Ready, but it always returns shortly thereafter.  I performed an NVRAM init, which did not fix the problem.  The printer is on a network, if that makes any difference.  Any ideas what else to do or what is causing this error?  Thank you.

[davidzuts · Accepted solution]

You may have to replace the formatter as the "0" in the error indicates it is onboard NVRAM having an issue and it can not be replaced.  You could try a disk initialization but I doubt that will work since that usually gives the error 68.1.  Since the printer is on a network and it means you have a network card installed, I would remove the network card with the power off and then do the NVRAM initialization.  After the printer comes to ready, run a couple of internal reports to see if it is working ok, then turn it off and put the network card back in and see what happens.

[Hastings431]

I tried the disk initialization also which didn't work.  I will replace the formatter and let you know the results.

[valiant]

Did replacing the formatter work?