cancel
Showing results for 
Search instead for 
Did you mean: 
HarryOB
New member
1 0 0 0
Message 1 of 2
84
Flag Post
HP Recommended

79 Server Error issue boot loop for M277

HP LaserJet M277 dw
macOS 10.14 Mojave

I got back from vacation, turned on my printer (it was off the entire time I was away) and it started going into a loop of started the warmup process, initializing and then it would flash the 79 server error and then shutting down and turning back on and warming up again.  I am a home user and it was connected to my wifi - so I shut that down, turned it back on and tried again.  Same thing happened.  I have looked on this community and have done a turn on with pressing the right corner and then pressing the left corner - both times I got the permanent storage inlit message.  When I pressed the left corner, it would again give the 79 error message and then reboot.  When I pressed the left corner (as suggested my HP support), it got me a little further asking for language and country but then again would give me the message and start the reboot again.  HP told me I should just upgrade to a new printer - which I am upset about because I haven't used this printer a lot over the years and it has been printing and working great (until now).  Any advice would be appreciated! 

1 REPLY 1
HP Support Agent
HP Support Agent
12,572 12,551 829 817
Message 2 of 2
45
Flag Post
HP Recommended

79 Server Error issue boot loop for M277

@HarryOB

 

I have gone through your post and I understand your concerns

 

You could try updating the printer driver and check if that helps. Link: https://support.hp.com/in-en/document/c02919168

 

If the issue persists then you would need to get the printer serviced

 

Thank you

KrazyToad
I Am An HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation