12-16-2019 12:26 PM
I got back from vacation, turned on my printer (it was off the entire time I was away) and it started going into a loop of started the warmup process, initializing and then it would flash the 79 server error and then shutting down and turning back on and warming up again. I am a home user and it was connected to my wifi - so I shut that down, turned it back on and tried again. Same thing happened. I have looked on this community and have done a turn on with pressing the right corner and then pressing the left corner - both times I got the permanent storage inlit message. When I pressed the left corner, it would again give the 79 error message and then reboot. When I pressed the left corner (as suggested my HP support), it got me a little further asking for language and country but then again would give me the message and start the reboot again. HP told me I should just upgrade to a new printer - which I am upset about because I haven't used this printer a lot over the years and it has been printing and working great (until now). Any advice would be appreciated!
12-18-2019 03:06 PM