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‎11-18-2020 12:20 PM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I have the MFP M281cdw. I have Windows 10. I did a driver update.  Since then I cannot print.  I'm getting the 79 server shutdown error.  I tried the HP Doctor.  It keeps restarting before I can do anything.  I've tried uninstalling the software but that did not help.  I've tried unplugging everything and plugging them back in.  I have tried it wireless and with a LAN cable.  Any suggestions?  Seems to me that it has something to do the update.  It worked perfectly before.

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1 person had the same question
2 REPLIES 2

‎11-18-2020 02:46 PM

HP Recommended

Did you every get help with this? Mine is doing the same thing and there are no answers anywhere for it. The printer won't stay on long enough to install anything.

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‎11-18-2020 03:17 PM

HP Recommended

No reply yet.  Very frustrating.

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