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‎06-26-2016 11:22 AM

HP Recommended
Product: HP LaserJet P2055dn
Operating System: Microsoft Windows 7 (64-bit)

I recently changed out the fuser on my printer (HP LaserJet P2055dn) and when I turned it on and plugged it into my home network, it gave me this error (84 err 1D31).  Tried to do some research online too understand the error code better but found various possibilities that would cause the issue and not quite sure which is real culprit.  I tried reinstalling the drivers, and even looked at the fuser inside to make sure I seated it properly and it is securely seated.  The fuser I purchased is suposed to be genuine OEM.

 

Could anyone be able to explain the error to me and what might be the best solutions at this point?

1 REPLY 1

‎11-09-2017 10:07 AM

HP Recommended

Al parecer es problema de la tarjeta madre, me esta pasando lo mismo, si conseguiste la solucion compartela por favor

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