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- HP Community
- Printers
- LaserJet Printing
- Admin Password Reset

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03-04-2018 03:05 PM
Like others, I have set the admin password and seem to have forgotten the password. I have read the forums on resetting admin password with touching the lower-right bottom of the screen while powering up to perform the factory reset on printer as well other methods and they appear not work.
Any assistance out help in resetting the password...
Thank you.
Solved! Go to Solution.
Accepted Solutions
03-05-2018 12:39 PM
Welcome to the HP Forums!
I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.
I reviewed your post and I understand that you want to know how to reset the printer.
I’d love to help!
I am sending you a private message with instructions. Please perform the steps to reset the printer.
Let me know how it works and you have a good day ahead.
If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!
Take care.
Cheers!
The_Fossette
I am an HP Employee
03-05-2018 12:39 PM
Welcome to the HP Forums!
I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.
I reviewed your post and I understand that you want to know how to reset the printer.
I’d love to help!
I am sending you a private message with instructions. Please perform the steps to reset the printer.
Let me know how it works and you have a good day ahead.
If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!
Take care.
Cheers!
The_Fossette
I am an HP Employee
03-05-2018 06:00 PM
I have already sent you the private message, please check and confirm whether you have received the message.
Looking forward to your reply.
The_Fossette
I am an HP Employee
07-21-2018 07:52 AM
Hi
I have the same problem being unable to reset my admin password on my HP3630 printer.
I am certain I never set one up originally, Alot of people seem to have this problem with HP and this printer. It would be great if you could advsie how to do this in the forum so everyone can see rather than a private message. I thought that was the idea of forums- to help everyone.
Please can you advise how to reset the admin password for the printer- thank you.