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HP Recommended
Laserjet Pro MFP M130fw
macOS 10.15 Catalina

I changed my admin password for the Web setup, and cannot remember it now, hence am unable to change some settings that I need to get to. Could I have the reset procedure please.

Many thanks,

Sahan.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @SD37

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Hi @SD37

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

Could you please send me a reset link too? thank you.

HP Recommended

@cmak

 

Welcome to HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

The solution works great.  

Really a waste of time to make people individually request a private email with the answer.

1. restart the printer and when the HP logo appears.

2. press and hold the lower quadrant of the touch screen until the message "storage init" appears.

3. release your finger from screen.

 

 

 

HP Recommended

@cmak

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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