Solved: Alignment Color Laserjet Cp1518ni do not work anymore - HP Support Community

GilbertKin · ‎08-11-2011

I have 2 x Color Laserjet CP1518ni for about three years now. Both printers do not calibrate corretly anymore.

I have problems with printing colored logos. I see now magneta shadows as result of wrong alignment.

- I have Windows 7, where the HP Fix tools do not work. So I use the buttons on the printer

- But also try to calibrate with my laptop with Windows XP on it.

- Installed new firmware, used every menu-item I hoped that could have any effect.

- Searched and searched the internet, I found Nothing works.

- Does anybody have an idea to fix this?

pcwizard · ‎02-23-2012

Hi

Follow the instructions below to restore default settings, and then test the print quality. Let me know what you find out?

http://support.hp.com/us-en/document/c01530973

I am an HP employee.

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MarcelM · ‎08-28-2011

I have the same problem! I don't have a solution. help!

aca905 · ‎02-09-2012

Same thing here. HP please chime in here!

pcwizard · ‎02-23-2012

Hi

Follow the instructions below to restore default settings, and then test the print quality. Let me know what you find out?

http://support.hp.com/us-en/document/c01530973

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

MarcelM · ‎02-23-2012

Hi,

Thanks, the alignment is now accurate.

After performing a cold reset, I ordered a calibrate.

Perfect.

pcwizard · ‎02-23-2012

Hi MarcelM,

Glad to hear the issue has been resolved. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

mteim · ‎09-02-2012

Hi,

I have the same problem and cold reset did not solve my problem. Is there any other solution for this?

Thank you for your reply

pcwizard · ‎09-04-2012

Hi mteim,

Are the cartridges new OEM or Remanufactured?

What is the toner levels in each cartridge?

Have you tried installing a new set of toner cartridges?

I am an HP employee.

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mteim · ‎09-04-2012

Hi,

The Cartridges are all original and new.

The black is about %55 and the rest are %100

I had to change Magenta but I changed all three colors at the same time.

It was working before it runs out of Magenta color.

I did the cold reset and everything but still not working. It does not react to "Calibrate now" and "Cleanig" command. Also when the job is sent for print, it shows printing but nothing happens.

Thank you

pcwizard · ‎09-04-2012

Hi mteim,

Update the firmware on the printer to the newest verion.

HP Color LaserJet Printer Firmware Update Utility

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

Alignment Color Laserjet Cp1518ni do not work anymore

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