• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎08-23-2018 01:43 AM

HP Recommended
Product: HP LaserJet Pro M402dw (C5F95A)
Operating System: Microsoft Windows 10 (64-bit)

Hello! Please help me with duplex printing in the printer HP LaserJet Pro M402dw (C5F95A). This printer supports duplex printing in automatic mode.   Does this printer support automatic duplex printing on A5 paper size ? 

The documentation for this printer could not find this information.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2018 01:55 AM

HP Recommended

Hi,

Automatic duplex printing does not support A5 paper size, for a such you may only perform manual duplexing.

 

You may find below documentation on any supported paper options:

https://support.hp.com/us-en/document/c04813259

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3

‎08-23-2018 01:55 AM

HP Recommended

Hi,

Automatic duplex printing does not support A5 paper size, for a such you may only perform manual duplexing.

 

You may find below documentation on any supported paper options:

https://support.hp.com/us-en/document/c04813259

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎08-23-2018 01:56 AM

HP Recommended

The mechanical construction of an automatic duplex is designed for A4/letter size, A5 is too small to be able to pass through the duplexer.




My profile on LinkedIn

‎11-16-2019 05:28 AM

HP Recommended

Some of them do. I had one, which unfortunately doesn't work any more, and that did it just fine.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.