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Blank copies

MFP175nw
Microsoft Windows 10 (64-bit)

When I try to copy either from the ADF or on the glass the copies come out blank. Documents are placed face down on glass and face up on ADF. I do notice that the light does not come on when the scanner is moving. Latest software and firmware are installed. Could the bulb be bad?

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Blank copies

If the light never comes on then you have either a problem with the scanner  bulb or the controller board is bad.

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Blank copies

Can I purchase these parts online?

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