Blank page prints after every print job

[florida_barb]

Every Print job prints a blank page at the end. I have followed all the online instructions, including uninstalling and reinstalling the software/drivers.  I still get an extra page at the end of each print job. This started about a month ago.

[Roopa-S]

@florida_barb

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

To diagnose this issue, try to copy a document. If copy works fine this may be a software issue.

To fix this issue try the steps below. Use the method below to remove all existing print drivers installed on your PC:
1.) In Windows, search for and open Apps & features.
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Printers &Scanners
5.) In the Printers &Scanners windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
Once the drivers are removed, to download and install the software and driver : Click here

Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[florida_barb]

I have already followed those instructions to no avail.  I am still getting the blank page, even after uninstalling and reinstalling a newly downloaded version of the software.  Sorry, but this did NOT fix the problem.  Making a copy does not print an extra page, although mostly I scan documents, which also does not keep an extra page.  It is only on print jobs that I get the extra page.

[Roopa-S]

@florida_barb

To troubleshoot this issue further, please try printing another file or from other applications.

If the issue is with all the files and applications, try advanced reset on the printer.

I'm going to send you a private message with the information required to get this issue sorted. The only reason why we are utilizing the instructions over the private message as these instructions are specific to your printer model.

To check your private message, please check your Private message icon on the upper right corner of your HP Forums profile.

Next, to your profile Name, you should see a little blue envelope, please click on it.

[Roopa-S]

@florida_barb

What application are you printing from?

Try printing from different applications to diagnose the issue further.

Also, try the steps below:

1. Update your computer antivirus software
2. Update printer firmware: Click here

Keep me posted.

[florida_barb]

Well, it is fixed now, but not because of the above suggestions.  I set up the WiFi connection and removed the cable connection, and now I am no longer printing the extra page at the end of each job.  BTW, I had updated all drivers as you suggested, and I tried with several programs, such as Word, Excel, PDF off Chrome and Firefox, but the WiFi Connection seems to work.

Thank you.

Barbara

[Roopa-S]

@florida_barb

Thanks for letting me know Barbara, Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.