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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
If you get cyan dots on all pages then you likely have either a defective cartridge or there is something stuck on the drum of the cyan cartridge. Remove the cyan cartridge and check the bottom of the cartridge and look at the blue/green cylinder. It should be smooth with nothing sticking to it.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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