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HP Recommended
LaserJet M577
Microsoft Windows 10 (64-bit)

My father-in-law bought a LaserJet M577 at an auction and we purchased new HP toner for it as none came with it. He tried installing the toner, but gets an error about needing to insert the setup cartridges. We don't have them, so that won't work. I'd ask in the office, but I'd like to help him get it taken care of before Monday.

Anybody know the steps?

Although I am an HP employee, I am speaking for myself and not for HP.
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1 REPLY 1
HP Recommended

There are no setup cartridges required for a LaserJet. Is this possibly a Pagewide 577?

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