• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎12-29-2020 12:51 PM

HP Recommended
Product: Pro
Operating System: Microsoft Windows 10 (64-bit)

Hello.

I have folling problem:

When open the web interface of my printer with the IP address, I see only the Home and the Network register.
I don´t see the Setting register.

And in the Home register the most of the information is missing.

 

- I have the latest firmware
- I have done a clean reset

 

Please give me a hint

 


cm3530.JPG

Category:
2 REPLIES 2

‎12-29-2020 12:56 PM

HP Recommended

cm3530mfp.jpg

Was this reply helpful? Yes No

‎12-29-2020 01:41 PM

HP Recommended

You will need to initialize the harddrive.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.