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HP Recommended
CP1025nw
Microsoft Windows 10 (64-bit)

After changing router from WEP to WPA2 my CP1025nw wireless can't connect and get blinking blue light.  Tried reinstalling printer software and connecting through USB and software says printer failed. Tried HP wireless setup and it can't find my SSID.  The config settings on printer still say WEP and that's probably the problem. My router does not have a WPS button. it is a Verizon Fios router.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try resetting the printer back to Factory Defaults.

 

From page 98 of the User Guide I downloaded from the HP web site.

 

https://support.hp.com/us-en/product/hp-laserjet-pro-cp1025-color-printer-series/4052955/model/40529...

 

Restore factory settings


Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the
page count, tray size, or language. To restore the product to the factory-default settings, follow these steps.


1. Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect.
2. Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention
light turns on.
3. Release the Resume button. The Attention and Ready lights cycle while the product restores
factory defaults.

 

Now try again.

 

 

 

View solution in original post

1 REPLY 1
HP Recommended

Try resetting the printer back to Factory Defaults.

 

From page 98 of the User Guide I downloaded from the HP web site.

 

https://support.hp.com/us-en/product/hp-laserjet-pro-cp1025-color-printer-series/4052955/model/40529...

 

Restore factory settings


Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the
page count, tray size, or language. To restore the product to the factory-default settings, follow these steps.


1. Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect.
2. Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention
light turns on.
3. Release the Resume button. The Attention and Ready lights cycle while the product restores
factory defaults.

 

Now try again.

 

 

 

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