CP3525 52.00 error

[rdyjnkns91910]

The unit displays the "52.00 error" 5 seconds after "Calibrating" during boot up. The original problem with the printer is that it would stall at "6/6 A/F". That was resolved with a new formatter. Then "59.F0 error" which was resplved with a new fuser drive assembly. The "52.00 error" is not in the service manual. Any assistance would be deeply appreciated.

[davidzuts]

52.00 Error

Description

The scanner has experienced a startup error.

Recommended action

1. Perform the laser scanner component tests in the DIAGNOSTICS menu.

2. Depending on the test results, perform one of the following steps:

   • If the cyan or black component tests showed a startup failure, reconnect the connectors (J503) on the laser PCA and (J106 and J111) on DC controller PCA .

   • If the yellow or magenta component tests showed a startup failure, reconnect the connectors (J501) on the laser PCA and (J106 and J110) on the DC controller PCA.

3. Replace the cyan/black laser scanner or the yellow/magenta laser-scanner.

Since you had to remove many items for the fuser motor I would think one of them was not reconnected.

[rdyjnkns91910]

Can I get into the DIAGNOSTICS after the error message "52.00" has been displayed? All it says is to shut down and reboot the printer. 

[davidzuts]

Hit the menu button and see if it accesses the menu. If not then I suggest you remove the back cover and check your connections. On this model it is very easy to miss one of the connections on reassembly. I have had a couple come into the shop this year where I repaired with just connecting connectors that some other tech failed to reconnect when working on the printer.

[rdyjnkns91910]

Thank you.