Can print from mail anymore

[San-Sé]

Can not print from iPad Pro or air anymore,

It begins, went printing a PDF, it print half document and stop, after never work again

i can still print from app hp smart test page 

But Went I try to print with my IPad from mail, the printer go on line, received the doc, but nothings come out

if i disconnect the printer from wall , plug again, it will print one page, and do the same thing again

i can print from my pc, no problems 

does somebody had this issus

tks for help

[senan6806]

@San-Sé

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

Most of the iOS printing issues can be resolved by a simple network power reset. Here is how to do it:

1.) Turn off your iOS devices, Printer and Router.

2.) Unplug the power from the back of router, wait for 10 -15 seconds.

3.) Connect the power cable back to router, turn on the router first. Wait till the router to initialize.

4.) Turn on Printer and iOS devices, try to print.

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

[San-Sé]

Tanks fo helping

I am French please be kind with bad English if hard to read

I all ready done what you suggest, but I try again, to make sure

after resetting everything like you suggest, still have the same problems 

Just to let know i have 2 iPad (pro and air) + iPhone and 2 printer hp (mfp m281fdw and m102w)

and only printer 281 does not work for more then one document (after restarting) with all my iOS stuff

went I try to send more doc to the printer, the printer react like it received the doc and it will print

but return to it home page waiting for next job

but work on with all pc windows

tks

marc

[senan6806]

@San-Sé

You are welcome!

It looks like only the iOS devices are not able to see the network connected printer. HP LaserJet Pro MFP M281fdw is AirPrint compatible. Let's check if AirPrint is enabled on the printer.  Let's try these steps:

Please ensure that the printer is up to date with it's firmware, if you are unsure, you may use the steps available in this document to update the printer firmware.

Once the printer is up to date with its firmware, use the steps available here to update all iOS devices.

1.) Touch the wireless icon on the printer control panel display to view network summary, locate printer IP address or IPv4 address.
2.) On a connected device, open a web browser and type the printer IP address onto the address bar and hit Enter. The EWS information page for the printer opens.
3.) Click the Networking tab. Click Status below AirPrint and enable AirPrint if its disabled. 

5.) Restart Printer and iOS devices.

Keep me posted!