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‎09-19-2026 08:33 AM

HP Recommended
Product: HP LaserJet MFP M234sdw Printer
Operating System: macOS 14.0 Sonoma

Cannot connect my Laser Jet M234SDW printer after changing internet providers.   I've tried the app & laptop, get all the to finalizing connection to only err out the final step.  
WiFi Password is correct.
I've connected several other devices. 
HP app/Printer is the only device that will not connect. 
Any help please?

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1 REPLY 1

‎09-19-2026 03:01 PM

HP Recommended

Since the issue started after changing internet providers, try resetting the printer’s network settings and then add it again through HP Smart. Also make sure the Mac and printer are connected to the same Wi-Fi network, and avoid guest Wi-Fi if your router has one.

If it still fails at the final connection step, restarting the router, printer, and Mac before running the HP Smart setup again can help. If possible, also check whether your new router has separate 2.4 GHz and 5 GHz networks.

🖨️📶🔧💻✨

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