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Message 1 of 2
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Flag Post

Solved!

Can't access printer settings M28w

HP Recommended
Laserjet m28w
Microsoft Windows 10 (64-bit)

Hello, someone, i think, connected to my printer with wifi direct and changed admin password how can i reset to factory settings, so i can regain full access to my printer?

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @LaurisM,

 

I'd like to help!

 

We can perform a factory defaults on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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