Can't connect Macbook to HP LaserJet p1102w

[GraceRushRush]

Hi!

A few days ago my telephone company upgraded my router to an Arris TG862g. Since then, i haven't been able to connect my laptop to my printer wirelessly. I've already configured the new network in the printer's config page, and added the bonjour printer to my printers list, but when I try to print something, it just tells me the printer doesn't exist or that the printer is not respondig, I've already tried unabling the IPv6, and all the other steps HP support advices, but nothing works. Please, help.

[rasheddul · Accepted solution]

Hi,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue for new printer installation process . I would like to assist you today with resolving this issue.

Please reinstalled the printer driver at your macbook and download the driver from below link:

http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-P1100-Printer-series/4110394/model/41103...

Select your desired version operating printer driver.

Please follow the below link info. for wireless settings.

http://support.hp.com/us-en/document/c02847467

Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! Man Happy

Thanks.
Rashed

I am an Engineer for HP Partner employee

[GraceRushRush]

Thank you so much!
Also, to make sure I, made a clean install of my SO and it did the trick.

[rasheddul]

Hi Friend,

Thanks for your reply.

Please accept my solutions.

If you need more help feel free communicate with me.

Thanks,
Rashed

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button

If my answer was helpful please click the "Thumbs Up" to say "Thank You"