Can't install driver for Laserjet 3600 on Windows 10 64 bit

Caesar52 · ‎07-05-2019

Hallo

The color laserjet 3600 works since years as desktop printer with the same OS. I connected the printer with my laptop using the USB connection, and the laptop indicated automatically having configurated the printer, but he doesn't figure in the printer list.

I tried by downloading and installing the appropriate driver from HP with the same result.

I tried by installing the original driver from the data disk, and again with the same result, which means no result at all.

I don't understand what is happening. In the settings (printers and periferiques) the color laserjet is not visible. He figures in the 'gestionnaire des périfériques' (in frenche) as 'HP printer', where the 'propriétés' tells that everything is doing well.

Where is my failure?

Thank you

Geert/ Caesar52

Repairatrooper · ‎07-05-2019

If you are lucky enough to have a Laserjet 3600N, connect via network and use the current UPD driver.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Caesar52 · ‎07-06-2019

The model is without an 'n' at the end: Color Laseerjet 3600.

Create an account on the HP Community to personalize your profile and ask a question