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Microsoft Windows 11

Hello, I tried to pair my HP Color LaserJet MFP 4302 fdw, but unfortunately it doesn't work. On the display it always showing trying to pair with the account, but it doesn't move foreward. I tried to stop the process (soft and hard reset, switching off device, etc.), but as soon as I restart the printer it shows the same message again (it's endless....)!

 

Unfortunately, I can't reset the printer on the EWS, as it's showing that I'm not authorized, despite I try to access with Pin of the printer marked on the toner cartridge.

 

Thank you very much for your help!!

 

 

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