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‎10-21-2019 02:43 PM

HP Recommended
Product: M277DW

I had vertical lines on my scans and faxes through the automatic feeder. I found out how to get rid of them by cleaning the automatic feeder glass. Unfortunately when cleaning I found that there is a small crack in the glass that is the cause of the one remaining line.  I have done searches but cannot find the part or how to replace this piece. Is it possible to do so? If so , where do I purchase the part. Thanks so much in advance for your help!

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‎10-21-2019 03:08 PM

HP Recommended

This model uses what is referred to as an ISS (integrated scanner system). The ADF and scanner are only available as a single unit B3Q10-60125. You may find someone on Ebay selling parted out units but from HP only whole units. 

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