Cannot Print #9 Envelopes

[Radiogaga]

I've owned my HP Laserjet printer for about  a year.  During this time, I have not been able to successfully print a #9 envelope.   This is very unfortunate because #9 is the size on envelope I use for my small home business, n fact I have about 1500 pre-printed #9 envelopes on hand.

Nobody at HP seems to be able to tell me how to do it.

Can some good soul out there tell me, in as much detail as possible, how to do this.

Thanking you in anticipation,

Radiogaga! 

[banhien]

@Radiogaga

It does support the following envelopes

   envelopes (DL, C5, B5)

Source:   http://www8.hp.com/au/en/products/printers/product-detail.html?oid=5303445#!tab=specs

Does #9 fit/same size one of the above sizes ?

Regards.

[Radiogaga]

Helllo Banhein:

No...#9 is a smaller envelope than #10, but does not fit in the #10 template.  I

f I use the #10 template, the address type is outside the outer margins of the #9.

I have been able to size a #9 template in Word for Mac, but this template doesn't seem to work on the printer.  

Cheers,

Radiogaga!

[banhien]

Hi,

As mentioned above, it DOES support only

   envelopes (DL, C5, B5)

I think DL is #10. Is #9 same size with C5 or B5 ? Please check the following list which shows many envelope sizes. 

    http://www.expressenvelopes.co.uk/page/envelope-sizes/50/

Regards.

[dansdaduk]

To add to the detail and advice provided by @banhien

B5, C5 and DL are metric size envelopes:

• B5: 176 mm x 250 mm - imperial equivalent dimensions 6.93" x 9.84". 
• C5: 162 mm x 229 mm - imperial equivalent dimensions 6.38" x 9.02".
• DL: 110 mm x 220 mm - imperial equivalent dimensions 4.33" x 8.66".

#9 and #10 (I assume these  are the ones also known as Commercial 9 and Commercial 10) are imperial size envelopes:

• Com 9: 3.875" x 8.975" - metric equivalent dimensions 98.4 mm x 225.4 mm. 
• Com 10: 4.125" x 9.5" - metric equivalent dimensions 104.8 mm x 241.3 mm.

So none of the supported sizes are the same as Com 9.

You may be able to define and use a custom size (I don't know); the specification referenced shows: 

[Radiogaga]

Banhein...firstly my apologies for not replying sooner, but other things got in my way.

To answer your question...no, #9 is not the same size as C5 or B5.  #9 dimensions are 98mm x 225mm or 3 7/8" x  8 7/8".  

As far as I can tell a DL Envelope is probably the closest in size at 110mm x 220mm, but will likely not fit.

Unfortunatly, I'm now realizing that this printer is for metric stationary.  Being based in Canada, we have not moved to metric with the same enthusiasm as other (mainly European) countries.  #9 is made to exactly fit the standard US Letter page and is favoured by companies with a design sensibility.  Many companies use #10 as this is larger and holds attachments. 

Thanks for your help.

[Radiogaga]

Dansdaduk...many thanks for your post.  

Of course, you're correct in that #9 and #10 are imperial sizes and apparently my HP printer is deigned to accomodate mainly metric sizes.

DL is the closest in dimension, but no cigar, I'm afraid.

I have experimented with custom sizes until I'm blue in the face, but with no success.

So, apparently what it comes down to is; I trash my stock of #9 envelopes and reprint a size compatible with my printer, or ditch my printer and purchase another.  Both of these options unfortunately cost me money.

Thanks again for your input.

[dansdaduk]

>> ... apparently my HP printer is deigned to accomodate mainly metric sizes ...

I' m not sure that this is the case - I think that the underlying device is the same for all countries (except perhaps for power supply specifications) but the paper size specifications you read depend on which country/region the specification document is aimed at; for example, with this datasheet http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c03904402 :

which is rather more North American -centric.

>> ... based in Canada, we have not moved to metric with the same enthusiasm as other (mainly European) countries ...

I think you'll find that most of the world uses metric paper sizes, except for the North American continent, and (to a lesser degree) a few South American countries, and some American-influenced ones (such as The Phillipines).

[dansdaduk]

>> ... I have experimented with custom sizes until I'm blue in the face, but with no success ...

So what did you try, and what were the results?

How are you loading the enveoipes?

Accoringd to the User Guide manual, they should be loaded as follows:

[Radiogaga · Accepted solution]

Basically, I have tried to accommodate my #9 envelopes, and not just once, but many times, to no avail.  As mentioned, I did design a #9 template in Word for Mac, however the printer does not recognize this template.  All envelopes print the pertinent information outside of the #9 envelope's dimensions.

In the feedback from banhein and your good self, I've concluded that this printer does not accommodate #9's, I don't know why this is the case (for reasons mentioned in previous posts), but c'est la vie!

So, rather than utilize #10's (which it does accommodate, but I don't like personally), I'll likely move to DL, which is the closest to #9, although the width of the standard US letter page fits too snugly in DL for my liking.

The loading of the envelopes is not the problem as I load according to the graphic's image.  The problem is that HP in its infinite wisdom determined that #9 envelopes should not be listed nor engineered as a printing option, although #9 envelopes are sold at Staples and other business stores across North America on a regular basis.

I should also say in closing that If I had known prior to purchase that this HP printer couldn't handle #9's, then I would have elected to purchase another brand!  Such is my commitment to #9's and my disappointment in now knowing that I have to give them up.

Thanks for your time,