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- HP Community
- Printers
- LaserJet Printing
- Cannot connect Print LaserJet P2015 network

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11-30-2016 01:10 AM - edited 11-30-2016 01:13 AM
I have install LaserJet P2015 driver on my laptop (Windows 10), i can see LaserJet P2015 at PC (Win XP) on network, but i can't connect that printer
06-12-2017 06:34 PM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I understand that you are unable to connect the printer to your network.
Don't worry though as I have a few steps to determine the issue and find a solution as well,
- Before turning on the product, connect the product directly to the network by inserting a network cable into the product network port.
- Turn on the product, wait 2 minutes, and then use the control panel to print a configuration page.
- Insert the product CD into the computer. If the software installer does not start, navigate to the setup.exe file on the CD and double-click the file.
- Follow the installer instructions.
- When the installer prompts for a network address, provide the IP address listed on the configuration page that you printed before starting the installer program, or search for the product on the network.
- Allow the installation process to complete.
Click here and refer the document for more assistance.
Let me know if that helps.
Cheers.
Sandytechy20
I am an HP Employee