cancel
Showing results for 
Search instead for 
Did you mean: 
John_Cudmore
New member
2 1 0 0
Message 1 of 4
302
Flag Post

Solved!

Cannot find recycling pages after website revamp

HP Recommended
Recycling

Hello, first time caller, long time listener.

I used to order big blue cardboard boxes for our Univesity (UK) to return used toner/fuser/transfer supplies. I used to visit hp.com/recycle, log in and hey presto! Sorted.

 

Now however that link redirects to

http://www8.hp.com/us/en/hp-information/environment/product-recycling.html?jumpid=re_r138_eco_produc...

 just goes to a generic page which shows regions, but none of the links work they just refresh the page. New website teething troubles I suspect.

 

Does anyone have a new URL to go to?

Thanks

John

 

PS I did try the store but didn't see anything and had difficulty navigating the support pages, sorry.

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
131,035 121,212 19,899 30,437
Message 2 of 4
Flag Post
HP Recommended

Hi, John:

 

See if you can complete the process from this link...

 

https://h30248.www3.hp.com/recycle/ereturns/welcome-hpe.asp?__cc=gb&__la=en

0 Kudos
Tags (1)
John_Cudmore
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Fantastic, exactly what I needed.

0 Kudos
Tags (1)
Paul_Tikkanen
Level 21
Level 21
131,035 121,212 19,899 30,437
Message 4 of 4
Flag Post
HP Recommended

Glad to have been of assistance.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation