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- Cannot reset to Factory Default / Reset EWS password

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1 REPLY 1
03-06-2020 01:23 AM - edited 03-06-2020 01:25 AM
Hello,
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language. To restore the product to the factory-default settings, follow these steps.
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language. To restore the product to the factory-default settings, follow these steps.
- Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect.
- Turn the product on while you press and hold the Resume/Cancel (
) button for 10-20 seconds. The Attention (
) light turns on.
- Release the Resume/Cancel (
) button. The Attention (
) and Power button/Ready lights (
) cycle while the product restores factory defaults.
Source: https://support.hp.com/us-en/document/c02471640.
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Best regards,
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