• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

‎05-01-2026 06:15 PM - last edited on ‎05-03-2026 04:01 AM by Moderator

HP Recommended

HP Color LaserJet Pro MFP M479fdw doesn't print from Windows 11. It can print when test page from the web interface but from notepad for instance is always failing with Printing Error'. These events are not even showing in the web interface log. What other logs to check?

What would be your suggestions?

 

I opened  Case Number <Please do not include the product serial number or any private information>
but after more than 2 weeks of incomplete and erroneous info from HP support it was abruptly closed as printer is out of warranty...Is there a way to escalate the issue? I did expect a more professional way of handling customer cases.  A feedback link was not provided either...

 

Thank you!

 

Please do not mark my posts as spam as before without any way to rectify. The link provided is only for reporting spam, but it is not spam. 

 

Category:
Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->