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HP Recommended
Laser Jet CM1415FNW
Microsoft Windows 10 (64-bit)

Hi 

This is Jigar here, I have laser jet printer HP CM1415FNW.  While I scan using my iphone via HP smart APP I keep on receiving messages that dont have enough memory. I restarted printer many times. Although it does resolve issue one time and next time again same issue. Is there any help you can provide me? My email is [Personal Information Removed]

Thanks. 

Regards,

Jigar

jdpatel1
2 REPLIES 2
HP Recommended

If you are using this as a fax machine as well then likely the memory is used up storing faxes. You need to find the option in the control panel of the printer to clear fax memory.

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HP Recommended

Hi , 

Thanks for your reply, No, I am not taking about fax. Fax memory is also cleared. My problem for memory issue is only while using smart app on Mobile for scanning documents. It shows no enough memory. I have already cleared fax memory.  Restarted printer plug out wires waited for some time and than plug in.  

If i scan documents using my computer I dont face any issue.

Regards

jdpatel1
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